2020–2021 Honda (3 models) Electrical System Recall 20V798000 (Honda K9E)

NHTSA recall 20V798000 (Honda recall K9E) covers about 27,838 2020–2021 Honda (3 models) vehicles (electrical system), filed with NHTSA Dec 17, 2020. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 20V798000 · Data as of Nov 6, 2026 · By CarWhere Research

27,838
vehicles affected (potential)
2020–2021
model years
Dec 17, 2020
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Electrical system (propulsion system, charging, module, software)

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

The remedy and its status

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

Status: NHTSA lists Feb 12, 2021 as the owner-notification date for this campaign.

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Honda recall number K9E

NHTSA lists the manufacturer's own recall number for 20V798000 as K9E. Owner letters and dealer service departments often use this code, so a search for "K9E recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Honda Accord Hybrid2020—
Honda CR-V Hybrid2020—
Honda Insight2020–2021—

Key dates

Report filed with NHTSA
Dec 17, 2020
Owner notification
Feb 12, 2021
Recall initiated by
the manufacturer
Filed by
Honda (American Honda Motor Co.)

Check your VIN for 20V798000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 20V798000 is open, call any Honda dealer's service department and give them the recall number (20V798000 or K9E). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 20V798000?

NHTSA recall 20V798000 (Honda recall K9E) covers about 27,838 2020–2021 Honda (3 models) vehicles (electrical system), filed with NHTSA Dec 17, 2020. There is no do-not-drive or park-outside advisory. It covers certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles.

Is it safe to drive a vehicle with recall 20V798000?

NHTSA's record for 20V798000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A loss of drive power can increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 20V798000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Honda dealer to check it.

What is the fix for recall 20V798000, and is it free?

NHTSA's record says: "Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge." NHTSA lists Feb 12, 2021 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Honda recall number for 20V798000?

NHTSA lists the manufacturer's own recall number as K9E. Dealers and owner letters often use that code (K9E) instead of the NHTSA campaign number 20V798000.

Sources and method

  • NHTSA recall record for 20V798000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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