2020–2021 Audi Q7 Air Bags Recall 21V078000 (Audi 69BV)
NHTSA recall 21V078000 (Audi recall 69BV) covers about 26,967 2020–2021 Audi Q7 vehicles (air bags), filed with NHTSA Feb 17, 2021. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 21V078000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Air bags (air bag/restraint control module, software)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
The remedy and its status
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Status: NHTSA lists Mar 5, 2021 as the owner-notification date for this campaign.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Audi recall number 69BV
NHTSA lists the manufacturer's own recall number for 21V078000 as 69BV. Owner letters and dealer service departments often use this code, so a search for "69BV recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Audi Q7 | 2020–2021 | All Q7 recallsYears to avoid |
Key dates
- Report filed with NHTSA
- Feb 17, 2021
- Owner notification
- Mar 5, 2021
- Recall initiated by
- the manufacturer
- Filed by
- Volkswagen Group of America, Inc.
- Safety standard (FMVSS)
- 208
Check your VIN for 21V078000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 21V078000 is open, call any Audi dealer's service department and give them the recall number (21V078000 or 69BV). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 21V078000?
NHTSA recall 21V078000 (Audi recall 69BV) covers about 26,967 2020–2021 Audi Q7 vehicles (air bags), filed with NHTSA Feb 17, 2021. There is no do-not-drive or park-outside advisory. It covers certain 2020-2021 Audi Q7 vehicles.
Is it safe to drive a vehicle with recall 21V078000?
NHTSA's record for 21V078000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 21V078000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Audi dealer to check it.
What is the fix for recall 21V078000, and is it free?
NHTSA's record says: "Audi will notify owners, and dealers will update the air bag control module, free of charge." NHTSA lists Mar 5, 2021 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Audi recall number for 21V078000?
NHTSA lists the manufacturer's own recall number as 69BV. Dealers and owner letters often use that code (69BV) instead of the NHTSA campaign number 21V078000.
Sources and method
- NHTSA recall record for 21V078000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
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