2013–2021 Ford Transit Connect Powertrain / Transmission Recall 21V376000 (Ford 21S24)
NHTSA recall 21V376000 (Ford recall 21S24) covers about 192,080 2013–2021 Ford Transit Connect vehicles (powertrain / transmission), filed with NHTSA May 24, 2021. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 21V376000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Powertrain / transmission (shift linkage/cable/rod)
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy and its status
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Status: NHTSA lists Jun 30, 2021 as the owner-notification date for this campaign.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford recall number 21S24
NHTSA lists the manufacturer's own recall number for 21V376000 as 21S24. Owner letters and dealer service departments often use this code, so a search for "21S24 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Ford Transit Connect | 2013–2021 | — |
Key dates
- Report filed with NHTSA
- May 24, 2021
- Owner notification
- Jun 30, 2021
- Recall initiated by
- the manufacturer
- Filed by
- Ford Motor Company
Check your VIN for 21V376000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 21V376000 is open, call any Ford dealer's service department and give them the recall number (21V376000 or 21S24). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 21V376000?
NHTSA recall 21V376000 (Ford recall 21S24) covers about 192,080 2013–2021 Ford Transit Connect vehicles (powertrain / transmission), filed with NHTSA May 24, 2021. There is no do-not-drive or park-outside advisory. It covers certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines.
Is it safe to drive a vehicle with recall 21V376000?
NHTSA's record for 21V376000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 21V376000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ford dealer to check it.
What is the fix for recall 21V376000, and is it free?
NHTSA's record says: "Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge." NHTSA lists Jun 30, 2021 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Ford recall number for 21V376000?
NHTSA lists the manufacturer's own recall number as 21S24. Dealers and owner letters often use that code (21S24) instead of the NHTSA campaign number 21V376000.
Sources and method
- NHTSA recall record for 21V376000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.