2019–2021 Ram ProMaster City Exterior Lighting Recall 21V728000 (Ram Y71)
NHTSA recall 21V728000 (Ram recall Y71) covers about 23,853 2019–2021 Ram ProMaster City vehicles (exterior lighting), filed with NHTSA Sep 21, 2021. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 21V728000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Exterior lighting (turn signal)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
The remedy and its status
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Status: NHTSA lists Oct 28, 2021 as the owner-notification date for this campaign.
Ram recall number Y71
NHTSA lists the manufacturer's own recall number for 21V728000 as Y71. Owner letters and dealer service departments often use this code, so a search for "Y71 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Ram ProMaster City | 2019–2021 | — |
Key dates
- Report filed with NHTSA
- Sep 21, 2021
- Owner notification
- Oct 28, 2021
- Recall initiated by
- the manufacturer
- Filed by
- Chrysler (FCA US, LLC)
- Safety standard (FMVSS)
- 108
Check your VIN for 21V728000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 21V728000 is open, call any Ram dealer's service department and give them the recall number (21V728000 or Y71). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 21V728000?
NHTSA recall 21V728000 (Ram recall Y71) covers about 23,853 2019–2021 Ram ProMaster City vehicles (exterior lighting), filed with NHTSA Sep 21, 2021. There is no do-not-drive or park-outside advisory. It covers certain 2019-2021 Ram ProMaster City vehicles.
Is it safe to drive a vehicle with recall 21V728000?
NHTSA's record for 21V728000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 21V728000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ram dealer to check it.
What is the fix for recall 21V728000, and is it free?
NHTSA's record says: "Dealers will update the Body Controller Module (BCM) software, free of charge." NHTSA lists Oct 28, 2021 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Ram recall number for 21V728000?
NHTSA lists the manufacturer's own recall number as Y71. Dealers and owner letters often use that code (Y71) instead of the NHTSA campaign number 21V728000.
Sources and method
- NHTSA recall record for 21V728000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.