2022–2023 5 models Powertrain / Transmission Recall 23V172000 (Cadillac N222389310)
NHTSA recall 23V172000 (Cadillac recall N222389310) covers about 8,744 2022–2023 5 models vehicles (powertrain / transmission), filed with NHTSA Mar 16, 2023. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 23V172000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Powertrain / transmission (automatic transmission)
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy and its status
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
Status: NHTSA lists Jul 27, 2023 as the owner-notification date for this campaign.
Cadillac recall number N222389310
NHTSA lists the manufacturer's own recall number for 23V172000 as N222389310. Owner letters and dealer service departments often use this code, so a search for "N222389310 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Cadillac XT5 | 2022–2023 | All XT5 recallsYears to avoid |
| Cadillac XT6 | 2023 | All XT6 recalls |
| Chevrolet Blazer | 2023 | All Blazer recalls |
| Chevrolet Traverse | 2023 | All Traverse recallsYears to avoid |
| GMC Acadia | 2023 | All Acadia recallsYears to avoid |
Key dates
- Report filed with NHTSA
- Mar 16, 2023
- Owner notification
- Jul 27, 2023
- Recall initiated by
- the manufacturer
- Filed by
- General Motors, LLC
Check your VIN for 23V172000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 23V172000 is open, call any Cadillac dealer's service department and give them the recall number (23V172000 or N222389310). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 23V172000?
NHTSA recall 23V172000 (Cadillac recall N222389310) covers about 8,744 2022–2023 5 models vehicles (powertrain / transmission), filed with NHTSA Mar 16, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles.
Is it safe to drive a vehicle with recall 23V172000?
NHTSA's record for 23V172000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 23V172000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Cadillac dealer to check it.
What is the fix for recall 23V172000, and is it free?
NHTSA's record says: "Dealers will replace the sun gears, free of charge." NHTSA lists Jul 27, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Cadillac recall number for 23V172000?
NHTSA lists the manufacturer's own recall number as N222389310. Dealers and owner letters often use that code (N222389310) instead of the NHTSA campaign number 23V172000.
Sources and method
- NHTSA recall record for 23V172000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
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