2023 Kia (7 models) Electrical System Recall 23V298000 (Kia SC270)

NHTSA recall 23V298000 (Kia recall SC270) covers about 108,936 2023 Kia (7 models) vehicles (electrical system), filed with NHTSA Apr 26, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V298000 · Data as of Nov 6, 2026 · By CarWhere Research

108,936
vehicles affected (potential)
2023
model years
Apr 26, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Electrical system (instrument cluster/panel)

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

The risk

A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

The remedy and its status

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Status: NHTSA lists May 26, 2023 as the owner-notification date for this campaign.

Kia recall number SC270

NHTSA lists the manufacturer's own recall number for 23V298000 as SC270. Owner letters and dealer service departments often use this code, so a search for "SC270 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Kia Niro2023—
Kia Niro Phev2023—
Kia Soul2023All Soul recallsYears to avoid
Kia Sportage2023All Sportage recallsYears to avoid
Kia Sportage Hybrid2023—
Kia Sportage Phev2023—
Kia Telluride2023All Telluride recallsYears to avoid

Key dates

Report filed with NHTSA
Apr 26, 2023
Owner notification
May 26, 2023
Recall initiated by
the manufacturer
Filed by
Kia America, Inc.
Safety standard (FMVSS)
101

Check your VIN for 23V298000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V298000 is open, call any Kia dealer's service department and give them the recall number (23V298000 or SC270). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V298000?

NHTSA recall 23V298000 (Kia recall SC270) covers about 108,936 2023 Kia (7 models) vehicles (electrical system), filed with NHTSA Apr 26, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Is it safe to drive a vehicle with recall 23V298000?

NHTSA's record for 23V298000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V298000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Kia dealer to check it.

What is the fix for recall 23V298000, and is it free?

NHTSA's record says: "Dealers will update the instrument cluster software, free of charge." NHTSA lists May 26, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Kia recall number for 23V298000?

NHTSA lists the manufacturer's own recall number as SC270. Dealers and owner letters often use that code (SC270) instead of the NHTSA campaign number 23V298000.

Sources and method

  • NHTSA recall record for 23V298000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

Related recalls

Latest Kia recallsNewest recallsAll recall campaignsRecalls by brand