2023 Ford (5 models) Electrical System Recall 23V506000 (Ford 23C25)

NHTSA recall 23V506000 (Ford recall 23C25) covers about 38,695 2023 Ford (5 models) vehicles (electrical system), filed with NHTSA Jul 21, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V506000 · Data as of Nov 6, 2026 · By CarWhere Research

38,695
vehicles affected (potential)
2023
model years
Jul 21, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Electrical system (instrument cluster/panel)

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

The risk

An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

The remedy and its status

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

Status: NHTSA lists Dec 4, 2023 as the owner-notification date for this campaign.

Ford recall number 23C25

NHTSA lists the manufacturer's own recall number for 23V506000 as 23C25. Owner letters and dealer service departments often use this code, so a search for "23C25 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Ford Escape2023All Escape recallsYears to avoid
Ford F-250 Super Duty2023—
Ford F-350 Super Duty2023—
Ford F-450 Sd2023—
Ford F-550 Sd2023—

Key dates

Report filed with NHTSA
Jul 21, 2023
Owner notification
Dec 4, 2023
Recall initiated by
the manufacturer
Filed by
Ford Motor Company
Safety standard (FMVSS)
101

Check your VIN for 23V506000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V506000 is open, call any Ford dealer's service department and give them the recall number (23V506000 or 23C25). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V506000?

NHTSA recall 23V506000 (Ford recall 23C25) covers about 38,695 2023 Ford (5 models) vehicles (electrical system), filed with NHTSA Jul 21, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster.

Is it safe to drive a vehicle with recall 23V506000?

NHTSA's record for 23V506000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V506000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ford dealer to check it.

What is the fix for recall 23V506000, and is it free?

NHTSA's record says: "Dealers will replace the module or instrument panel as necessary, free of charge." NHTSA lists Dec 4, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Ford recall number for 23V506000?

NHTSA lists the manufacturer's own recall number as 23C25. Dealers and owner letters often use that code (23C25) instead of the NHTSA campaign number 23V506000.

Sources and method

  • NHTSA recall record for 23V506000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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