2024 Mazda CX-90 Backup Camera / Back-Over Prevention Recall 23V553000 (Mazda 6123H)

NHTSA recall 23V553000 (Mazda recall 6123H) covers about 17,600 2024 Mazda CX-90 vehicles (backup camera / back-over prevention), filed with NHTSA Aug 4, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V553000 · Data as of Nov 6, 2026 · By CarWhere Research

17,600
vehicles affected (potential)
2024
model years
Aug 4, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (warnings, external/pedestrian alert)

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

The risk

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

The remedy and its status

Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

Status: NHTSA lists Sep 18, 2023 as the owner-notification date for this campaign.

Mazda recall number 6123H

NHTSA lists the manufacturer's own recall number for 23V553000 as 6123H. Owner letters and dealer service departments often use this code, so a search for "6123H recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Mazda CX-902024—

Key dates

Report filed with NHTSA
Aug 4, 2023
Owner notification
Sep 18, 2023
Recall initiated by
the manufacturer
Filed by
Mazda North American Operations
Safety standard (FMVSS)
141

Check your VIN for 23V553000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V553000 is open, call any Mazda dealer's service department and give them the recall number (23V553000 or 6123H). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V553000?

NHTSA recall 23V553000 (Mazda recall 6123H) covers about 17,600 2024 Mazda CX-90 vehicles (backup camera / back-over prevention), filed with NHTSA Aug 4, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2024 CX-90 vehicles.

Is it safe to drive a vehicle with recall 23V553000?

NHTSA's record for 23V553000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V553000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mazda dealer to check it.

What is the fix for recall 23V553000, and is it free?

NHTSA's record says: "Dealers will update the AVAS ISB amplifier software, free of charge." NHTSA lists Sep 18, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Mazda recall number for 23V553000?

NHTSA lists the manufacturer's own recall number as 6123H. Dealers and owner letters often use that code (6123H) instead of the NHTSA campaign number 23V553000.

Sources and method

  • NHTSA recall record for 23V553000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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