2022–2024 Ram (3 models) Backup Camera / Back-Over Prevention Recall 23V654000 (Ram 97A)

NHTSA recall 23V654000 (Ram recall 97A) covers about 272,911 2022–2024 Ram (3 models) vehicles (backup camera / back-over prevention), filed with NHTSA Sep 28, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V654000 · Data as of Nov 6, 2026 · By CarWhere Research

272,911
vehicles affected (potential)
2022–2024
model years
Sep 28, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (display function)

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The remedy and its status

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

Status: NHTSA lists Oct 24, 2023 as the owner-notification date for this campaign.

Ram recall number 97A

NHTSA lists the manufacturer's own recall number for 23V654000 as 97A. Owner letters and dealer service departments often use this code, so a search for "97A recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Ram 15002022–2023All 1500 recallsYears to avoid
Ram 25002022–2024All 2500 recallsYears to avoid
Ram 35002022–2023All 3500 recallsYears to avoid

Key dates

Report filed with NHTSA
Sep 28, 2023
Owner notification
Oct 24, 2023
Recall initiated by
the manufacturer
Filed by
Chrysler (FCA US, LLC)
Safety standard (FMVSS)
111

Check your VIN for 23V654000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V654000 is open, call any Ram dealer's service department and give them the recall number (23V654000 or 97A). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V654000?

NHTSA recall 23V654000 (Ram recall 97A) covers about 272,911 2022–2024 Ram (3 models) vehicles (backup camera / back-over prevention), filed with NHTSA Sep 28, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles.

Is it safe to drive a vehicle with recall 23V654000?

NHTSA's record for 23V654000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V654000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ram dealer to check it.

What is the fix for recall 23V654000, and is it free?

NHTSA's record says: "Dealers will update the radio software, free of charge." NHTSA lists Oct 24, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Ram recall number for 23V654000?

NHTSA lists the manufacturer's own recall number as 97A. Dealers and owner letters often use that code (97A) instead of the NHTSA campaign number 23V654000.

Sources and method

  • NHTSA recall record for 23V654000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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