2019–2024 Thomas Built Buses (3 models) Structure Recall 23V669000 (Thomas Built Buses FL982)
NHTSA recall 23V669000 (Thomas Built Buses recall FL982) covers about 20,668 2019–2024 Thomas Built Buses (3 models) vehicles (structure), filed with NHTSA Oct 3, 2023. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 23V669000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Structure (emergency, escape/egress/exit, latching/release system)
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
The risk
An emergency exit door opening unexpectedly can increase the risk of an injury.
The remedy and its status
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Status: NHTSA lists Dec 1, 2023 as the owner-notification date for this campaign.
Thomas Built Buses recall number FL982
NHTSA lists the manufacturer's own recall number for 23V669000 as FL982. Owner letters and dealer service departments often use this code, so a search for "FL982 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Thomas Built Buses Saf-T-Liner C2 | 2019–2024 | — |
| Thomas Built Buses Saf-T-Liner C2 Joley | 2022–2024 | — |
| Thomas Built Buses Saf-T-Liner C2 Jouley | 2020–2021 | — |
Key dates
- Report filed with NHTSA
- Oct 3, 2023
- Owner notification
- Dec 1, 2023
- Recall initiated by
- the manufacturer
- Filed by
- Daimler Trucks North America, LLC
Check your VIN for 23V669000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 23V669000 is open, call any Thomas Built Buses dealer's service department and give them the recall number (23V669000 or FL982). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 23V669000?
NHTSA recall 23V669000 (Thomas Built Buses recall FL982) covers about 20,668 2019–2024 Thomas Built Buses (3 models) vehicles (structure), filed with NHTSA Oct 3, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses.
Is it safe to drive a vehicle with recall 23V669000?
NHTSA's record for 23V669000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An emergency exit door opening unexpectedly can increase the risk of an injury." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 23V669000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Thomas Built Buses dealer to check it.
What is the fix for recall 23V669000, and is it free?
NHTSA's record says: "Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge." NHTSA lists Dec 1, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Thomas Built Buses recall number for 23V669000?
NHTSA lists the manufacturer's own recall number as FL982. Dealers and owner letters often use that code (FL982) instead of the NHTSA campaign number 23V669000.
Sources and method
- NHTSA recall record for 23V669000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
Related recalls
- 26V702000: 2023–2027 Thomas Built Buses (4 models) structure (Oct 22, 2026)
- 26V522000: 2024–2027 Thomas Built Buses Saf-T-Liner C2 fuel system (Aug 10, 2026)
- 24V555000: 2019–2022 Thomas Built Buses (6 models) equipment (Jul 24, 2024)
- 23V333000: 2021–2024 Thomas Built Buses Saf-T-Liner C2 & Thomas Built Buses Saf-T-Liner C2 Jouley structure (May 9, 2023)
- 20V113000: 2020–2021 Thomas Built Buses Saf-T-Liner C2 other (Feb 26, 2020)