2020–2023 Toyota Highlander & Toyota Highlander Hybrid Structure Recall 23V720000 (Toyota 23TB12)

NHTSA recall 23V720000 (Toyota recall 23TB12 / 23TA12) covers about 750,795 2020–2023 Toyota Highlander & Toyota Highlander Hybrid vehicles (structure), filed with NHTSA Oct 26, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V720000 · Data as of Nov 6, 2026 · By CarWhere Research

750,795
vehicles affected (potential)
2020–2023
model years
Oct 26, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Structure (body, bumpers)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

The risk

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

The remedy and its status

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Status: NHTSA lists Apr 22, 2024 as the owner-notification date for this campaign.

Toyota recall number 23TB12 / 23TA12

NHTSA lists the manufacturer's own recall number for 23V720000 as 23TB12, 23TA12. Owner letters and dealer service departments often use this code, so a search for "23TB12 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Toyota Highlander2020–2023All Highlander recallsYears to avoid
Toyota Highlander Hybrid2020–2023—

Key dates

Report filed with NHTSA
Oct 26, 2023
Owner notification
Apr 22, 2024
Recall initiated by
the manufacturer
Filed by
Toyota Motor Engineering & Manufacturing

Check your VIN for 23V720000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V720000 is open, call any Toyota dealer's service department and give them the recall number (23V720000 or 23TB12). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V720000?

NHTSA recall 23V720000 (Toyota recall 23TB12 / 23TA12) covers about 750,795 2020–2023 Toyota Highlander & Toyota Highlander Hybrid vehicles (structure), filed with NHTSA Oct 26, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2020-2023 Highlander & Highlander Hybrid vehicles.

Is it safe to drive a vehicle with recall 23V720000?

NHTSA's record for 23V720000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A detached front bumper cover can become a road hazard, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V720000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Toyota dealer to check it.

What is the fix for recall 23V720000, and is it free?

NHTSA's record says: "Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge." NHTSA lists Apr 22, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Toyota recall number for 23V720000?

NHTSA lists the manufacturer's own recall number as 23TB12, 23TA12. Dealers and owner letters often use that code (23TB12, 23TA12) instead of the NHTSA campaign number 23V720000.

Sources and method

  • NHTSA recall record for 23V720000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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