2023 Tesla (3 models) Backup Camera / Back-Over Prevention Recall 24V035000 (Tesla SB-24-00-002)

NHTSA recall 24V035000 (Tesla recall SB-24-00-002) covers about 199,575 2023 Tesla (3 models) vehicles (backup camera / back-over prevention), filed with NHTSA Jan 22, 2024. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 24V035000 · Data as of Nov 6, 2026 · By CarWhere Research

199,575
vehicles affected (potential)
2023
model years
Jan 22, 2024
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (sensing system, camera)

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

The risk

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

The remedy and its status

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.

Status: NHTSA lists Mar 22, 2024 as the owner-notification date for this campaign.

Tesla recall number SB-24-00-002

NHTSA lists the manufacturer's own recall number for 24V035000 as SB-24-00-002. Owner letters and dealer service departments often use this code, so a search for "SB-24-00-002 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Tesla Model S2023All Model S recallsYears to avoid
Tesla Model X2023All Model X recallsYears to avoid
Tesla Model Y2023All Model Y recallsYears to avoid

Key dates

Report filed with NHTSA
Jan 22, 2024
Owner notification
Mar 22, 2024
Recall initiated by
the manufacturer
Filed by
Tesla, Inc.
Safety standard (FMVSS)
111

Check your VIN for 24V035000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 24V035000 is open, call any Tesla dealer's service department and give them the recall number (24V035000 or SB-24-00-002). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 24V035000?

NHTSA recall 24V035000 (Tesla recall SB-24-00-002) covers about 199,575 2023 Tesla (3 models) vehicles (backup camera / back-over prevention), filed with NHTSA Jan 22, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100.

Is it safe to drive a vehicle with recall 24V035000?

NHTSA's record for 24V035000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 24V035000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Tesla dealer to check it.

What is the fix for recall 24V035000, and is it free?

NHTSA's record says: "Tesla has released an over-the-air (OTA) software update, free of charge." NHTSA lists Mar 22, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Tesla recall number for 24V035000?

NHTSA lists the manufacturer's own recall number as SB-24-00-002. Dealers and owner letters often use that code (SB-24-00-002) instead of the NHTSA campaign number 24V035000.

Sources and method

  • NHTSA recall record for 24V035000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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