2021–2024 Polestar Polestar 2 Equipment Recall 24V477000 (Polestar RP1016)
NHTSA recall 24V477000 (Polestar recall RP1016) covers about 25,825 2021–2024 Polestar Polestar 2 vehicles (equipment), filed with NHTSA Jun 26, 2024. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 24V477000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Equipment (electrical, infotainment, software)
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy and its status
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Status: NHTSA lists Aug 9, 2024 as the owner-notification date for this campaign.
Polestar recall number RP1016
NHTSA lists the manufacturer's own recall number for 24V477000 as RP1016. Owner letters and dealer service departments often use this code, so a search for "RP1016 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Polestar Polestar 2 | 2021–2024 | — |
Key dates
- Report filed with NHTSA
- Jun 26, 2024
- Owner notification
- Aug 9, 2024
- Build dates covered
- Jul 9, 2020 to Jan 19, 2024
- Recall initiated by
- NHTSA’s Office of Defects Investigation
- Filed by
- Polestar Automotive USA, Inc.
- Safety standard (FMVSS)
- 111
Check your VIN for 24V477000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 24V477000 is open, call any Polestar dealer's service department and give them the recall number (24V477000 or RP1016). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 24V477000?
NHTSA recall 24V477000 (Polestar recall RP1016) covers about 25,825 2021–2024 Polestar Polestar 2 vehicles (equipment), filed with NHTSA Jun 26, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2021-2024 Polestar 2 vehicles.
Is it safe to drive a vehicle with recall 24V477000?
NHTSA's record for 24V477000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 24V477000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Polestar dealer to check it.
What is the fix for recall 24V477000, and is it free?
NHTSA's record says: "Polestar has released an over-the-air IHU software update, free of charge." NHTSA lists Aug 9, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Polestar recall number for 24V477000?
NHTSA lists the manufacturer's own recall number as RP1016. Dealers and owner letters often use that code (RP1016) instead of the NHTSA campaign number 24V477000.
Sources and method
- NHTSA recall record for 24V477000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.