2025 Infiniti QX80 Backup Camera / Back-Over Prevention Recall 24V747000 (Infiniti R24B5)
NHTSA recall 24V747000 (Infiniti recall R24B5 / R24C2) covers about 5,176 2025 Infiniti QX80 vehicles (backup camera / back-over prevention), filed with NHTSA Oct 3, 2024. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 24V747000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Backup camera / back-over prevention (software)
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy and its status
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
Status: NHTSA lists Dec 2, 2024 as the owner-notification date for this campaign.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Infiniti recall number R24B5 / R24C2
NHTSA lists the manufacturer's own recall number for 24V747000 as R24B5, R24C2. Owner letters and dealer service departments often use this code, so a search for "R24B5 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Infiniti QX80 | 2025 | All QX80 recallsYears to avoid |
Key dates
- Report filed with NHTSA
- Oct 3, 2024
- Owner notification
- Dec 2, 2024
- Build dates covered
- May 21, 2024 to Sep 19, 2024
- Recall initiated by
- the manufacturer
- Filed by
- Nissan North America, Inc.
- Safety standard (FMVSS)
- 111
Check your VIN for 24V747000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 24V747000 is open, call any Infiniti dealer's service department and give them the recall number (24V747000 or R24B5). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 24V747000?
NHTSA recall 24V747000 (Infiniti recall R24B5 / R24C2) covers about 5,176 2025 Infiniti QX80 vehicles (backup camera / back-over prevention), filed with NHTSA Oct 3, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM).
Is it safe to drive a vehicle with recall 24V747000?
NHTSA's record for 24V747000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 24V747000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Infiniti dealer to check it.
What is the fix for recall 24V747000, and is it free?
NHTSA's record says: "Dealers will reprogram the AVM software, free of charge." NHTSA lists Dec 2, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Infiniti recall number for 24V747000?
NHTSA lists the manufacturer's own recall number as R24B5, R24C2. Dealers and owner letters often use that code (R24B5, R24C2) instead of the NHTSA campaign number 24V747000.
Sources and method
- NHTSA recall record for 24V747000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
Related recalls
- 26V455000: 2011–2027 Nissan & Infiniti (3 models) equipment (Jul 15, 2026)
- 25V821000: 2025–2026 Nissan & Infiniti (3 models) backup camera / back-over prevention (Nov 26, 2025)
- 24V748000: 2024–2025 Nissan Rogue & Infiniti QX80 equipment (Oct 3, 2024)
- 21V373000: 2020–2021 Nissan Armada & Infiniti QX80 fuel system (May 20, 2021)