2024–2025 Kia EV9 Electrical System Recall 24V757000 (Kia SC326)

NHTSA recall 24V757000 (Kia recall SC326) covers about 14,163 2024–2025 Kia EV9 vehicles (electrical system), filed with NHTSA Oct 10, 2024. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 24V757000 · Data as of Nov 6, 2026 · By CarWhere Research

14,163
vehicles affected (potential)
2024–2025
model years
Oct 10, 2024
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Electrical system (software)

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

The risk

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

The remedy and its status

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Status: NHTSA lists Oct 25, 2024 as the owner-notification date for this campaign.

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Kia recall number SC326

NHTSA lists the manufacturer's own recall number for 24V757000 as SC326. Owner letters and dealer service departments often use this code, so a search for "SC326 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Kia EV92024–2025—

Key dates

Report filed with NHTSA
Oct 10, 2024
Owner notification
Oct 25, 2024
Build dates covered
Sep 25, 2023 to May 27, 2024
Recall initiated by
the manufacturer
Filed by
Kia America, Inc.
Safety standard (FMVSS)
101

Check your VIN for 24V757000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 24V757000 is open, call any Kia dealer's service department and give them the recall number (24V757000 or SC326). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 24V757000?

NHTSA recall 24V757000 (Kia recall SC326) covers about 14,163 2024–2025 Kia EV9 vehicles (electrical system), filed with NHTSA Oct 10, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2024-2025 EV9 vehicles.

Is it safe to drive a vehicle with recall 24V757000?

NHTSA's record for 24V757000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 24V757000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Kia dealer to check it.

What is the fix for recall 24V757000, and is it free?

NHTSA's record says: "The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge." NHTSA lists Oct 25, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Kia recall number for 24V757000?

NHTSA lists the manufacturer's own recall number as SC326. Dealers and owner letters often use that code (SC326) instead of the NHTSA campaign number 24V757000.

Sources and method

  • NHTSA recall record for 24V757000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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