2022–2023 Chevrolet & GMC (3 models) Powertrain / Transmission Recall 24V839000 (Chevrolet N242471620)

NHTSA recall 24V839000 (Chevrolet recall N242471620) covers about 77,824 2022–2023 Chevrolet & GMC (3 models) vehicles (powertrain / transmission), filed with NHTSA Nov 7, 2024. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 24V839000 · Data as of Nov 6, 2026 · By CarWhere Research

77,824
vehicles affected (potential)
2022–2023
model years
Nov 7, 2024
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Powertrain / transmission (automatic transmission, control module, software)

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

The risk

Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

The remedy and its status

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Status: NHTSA lists Dec 9, 2024 as the owner-notification date for this campaign.

Chevrolet recall number N242471620

NHTSA lists the manufacturer's own recall number for 24V839000 as N242471620. Owner letters and dealer service departments often use this code, so a search for "N242471620 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Chevrolet Equinox2022All Equinox recallsYears to avoid
Chevrolet Express2023—
GMC Savana2022–2023All Savana recallsYears to avoid

Key dates

Report filed with NHTSA
Nov 7, 2024
Owner notification
Dec 9, 2024
Recall initiated by
the manufacturer
Filed by
General Motors, LLC

Check your VIN for 24V839000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 24V839000 is open, call any Chevrolet dealer's service department and give them the recall number (24V839000 or N242471620). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 24V839000?

NHTSA recall 24V839000 (Chevrolet recall N242471620) covers about 77,824 2022–2023 Chevrolet & GMC (3 models) vehicles (powertrain / transmission), filed with NHTSA Nov 7, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2022-2023 Chevrolet Express and GMC Savana vehicles.

Is it safe to drive a vehicle with recall 24V839000?

NHTSA's record for 24V839000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 24V839000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Chevrolet dealer to check it.

What is the fix for recall 24V839000, and is it free?

NHTSA's record says: "Dealers will update the transmission control module software calibration, free of charge." NHTSA lists Dec 9, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Chevrolet recall number for 24V839000?

NHTSA lists the manufacturer's own recall number as N242471620. Dealers and owner letters often use that code (N242471620) instead of the NHTSA campaign number 24V839000.

Sources and method

  • NHTSA recall record for 24V839000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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