2020–2022 Ford (7 models) Fuel System Recall 24V957000 (Ford 24S78)
NHTSA recall 24V957000 (Ford recall 24S78) covers about 295,449 2020–2022 Ford (7 models) vehicles (fuel system), filed with NHTSA Dec 20, 2024. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 24V957000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Fuel system
Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
The risk
High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.
The remedy and its status
Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78.
Status: NHTSA lists Jan 23, 2026 as the owner-notification date for this campaign.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Ford recall number 24S78
NHTSA lists the manufacturer's own recall number for 24V957000 as 24S78. Owner letters and dealer service departments often use this code, so a search for "24S78 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Ford F-250 Super Duty | 2020–2022 | — |
| Ford F-350 Super Duty | 2020–2022 | — |
| Ford F-450 Sd | 2020–2022 | — |
| Ford F-550 Sd | 2020–2022 | — |
| Ford F-600 Sd | 2020–2022 | — |
| Ford F-650 | 2021–2022 | — |
| Ford F-750 | 2021–2022 | — |
Key dates
- Report filed with NHTSA
- Dec 20, 2024
- Owner notification
- Jan 23, 2026
- Recall initiated by
- the manufacturer
- Filed by
- Ford Motor Company
Check your VIN for 24V957000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 24V957000 is open, call any Ford dealer's service department and give them the recall number (24V957000 or 24S78). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 24V957000?
NHTSA recall 24V957000 (Ford recall 24S78) covers about 295,449 2020–2022 Ford (7 models) vehicles (fuel system), filed with NHTSA Dec 20, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles.
Is it safe to drive a vehicle with recall 24V957000?
NHTSA's record for 24V957000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 24V957000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ford dealer to check it.
What is the fix for recall 24V957000, and is it free?
NHTSA's record says: "Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge." NHTSA lists Jan 23, 2026 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Ford recall number for 24V957000?
NHTSA lists the manufacturer's own recall number as 24S78. Dealers and owner letters often use that code (24S78) instead of the NHTSA campaign number 24V957000.
Sources and method
- NHTSA recall record for 24V957000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
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