2021–2023 Volkswagen & Audi (3 models) Service Brakes Recall 25V120000 (Volkswagen 454R)

NHTSA recall 25V120000 (Volkswagen recall 454R / 97H3) covers about 60,490 2021–2023 Volkswagen & Audi (3 models) vehicles (service brakes), filed with NHTSA Feb 27, 2025. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 25V120000 · Data as of Nov 6, 2026 · By CarWhere Research

60,490
vehicles affected (potential)
2021–2023
model years
Feb 27, 2025
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Service brakes

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

The risk

Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

The remedy and its status

Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Status: NHTSA lists Mar 14, 2025 as the owner-notification date for this campaign.

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Volkswagen recall number 454R / 97H3

NHTSA lists the manufacturer's own recall number for 25V120000 as 454R, 97H3. Owner letters and dealer service departments often use this code, so a search for "454R recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Volkswagen ID.42021–2023—
Audi Q4 E-Tron2022–2023—
Audi Q4 Sportback E-Tron2022–2023—

Key dates

Report filed with NHTSA
Feb 27, 2025
Owner notification
Mar 14, 2025
Recall initiated by
the manufacturer
Filed by
Volkswagen Group of America, Inc.
Safety standard (FMVSS)
102

Check your VIN for 25V120000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 25V120000 is open, call any Volkswagen dealer's service department and give them the recall number (25V120000 or 454R). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 25V120000?

NHTSA recall 25V120000 (Volkswagen recall 454R / 97H3) covers about 60,490 2021–2023 Volkswagen & Audi (3 models) vehicles (service brakes), filed with NHTSA Feb 27, 2025. There is no do-not-drive or park-outside advisory. It covers certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles.

Is it safe to drive a vehicle with recall 25V120000?

NHTSA's record for 25V120000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 25V120000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Volkswagen dealer to check it.

What is the fix for recall 25V120000, and is it free?

NHTSA's record says: "Dealers will update the brake control unit software, free of charge." NHTSA lists Mar 14, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Volkswagen recall number for 25V120000?

NHTSA lists the manufacturer's own recall number as 454R, 97H3. Dealers and owner letters often use that code (454R, 97H3) instead of the NHTSA campaign number 25V120000.

Sources and method

  • NHTSA recall record for 25V120000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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