2009–2025 Gem (4 models) Wheels Recall 25V380000
NHTSA recall 25V380000 covers about 5,353 2009–2025 Gem (4 models) vehicles (wheels), filed with NHTSA Jun 23, 2025. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 25V380000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Wheels (lugs/nuts/bolts/studs)
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The remedy and its status
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Status: NHTSA lists Jul 7, 2025 as the owner-notification date for this campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Gem E2 | 2022–2025 | — |
| Gem E4 | 2022–2025 | — |
| Gem E6 | 2022–2025 | — |
| Gem Elxd | 2009, 2023–2025 | — |
Key dates
- Report filed with NHTSA
- Jun 23, 2025
- Owner notification
- Jul 7, 2025
- Build dates covered
- date not listed to Jun 4, 2025
- Recall initiated by
- the manufacturer
- Filed by
- GEM WAEV LLC
Check your VIN for 25V380000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 25V380000 is open, call any Gem dealer's service department and give them the recall number. The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 25V380000?
NHTSA recall 25V380000 covers about 5,353 2009–2025 Gem (4 models) vehicles (wheels), filed with NHTSA Jun 23, 2025. There is no do-not-drive or park-outside advisory. It covers certain 2022-2025 e2, e4, e6, and eLXD vehicles.
Is it safe to drive a vehicle with recall 25V380000?
NHTSA's record for 25V380000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "Ball joint separation can cause a loss of steering control, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 25V380000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Gem dealer to check it.
What is the fix for recall 25V380000, and is it free?
NHTSA's record says: "Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge." NHTSA lists Jul 7, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
Sources and method
- NHTSA recall record for 25V380000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.