2019–2025 New Flyer (3 models) Electrical System Recall 25V631000
NHTSA recall 25V631000 covers about 655 2019–2025 New Flyer (3 models) vehicles (electrical system), filed with NHTSA Sep 19, 2025. NHTSA lists a PARK-OUTSIDE advisory: owners should park outside and away from buildings until the repair is done.
Source: NHTSA campaign 25V631000 · Data as of Nov 6, 2026 · By CarWhere Research
Park outside: NHTSA safety advisory
NHTSA lists a park-outside advisory for this campaign. Owners should park affected vehicles outside and away from buildings until the recall repair is done.
What's recalled
Component: Electrical system (propulsion system, traction battery)
New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
The risk
A short circuit in a high voltage battery increases the risk of a fire.
The remedy and its status
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Status: NHTSA’s record says the remedy is not yet available (interim owner notice). Owners get a second letter when the fix is ready.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| New Flyer XE35 | 2019, 2021–2025 | — |
| New Flyer XE40 | 2021–2025 | — |
| New Flyer XE60 | 2021–2025 | — |
Key dates
- Report filed with NHTSA
- Sep 19, 2025
- Owner notification
- Mar 24, 2026
- Build dates covered
- Apr 1, 2019 to Aug 1, 2025
- Recall initiated by
- NHTSA’s Office of Defects Investigation
- Filed by
- New Flyer of America, Inc.
Check your VIN for 25V631000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 25V631000 is open, call any New Flyer dealer's service department and give them the recall number. The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 25V631000?
NHTSA recall 25V631000 covers about 655 2019–2025 New Flyer (3 models) vehicles (electrical system), filed with NHTSA Sep 19, 2025. NHTSA lists a PARK-OUTSIDE advisory: owners should park outside and away from buildings until the repair is done. It covers certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses.
Is it safe to drive a vehicle with recall 25V631000?
NHTSA's record for 25V631000 carries a park-outside advisory: owners should park outside and away from buildings and other vehicles until the recall repair is done.
How do I know if my vehicle is affected by 25V631000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any New Flyer dealer to check it.
What is the fix for recall 25V631000, and is it free?
NHTSA's record says: "Owners are advised to park outside and away from structures until the recall repair is complete." NHTSA’s record says the remedy is not yet available (interim owner notice). Owners get a second letter when the fix is ready. Safety-recall repairs are done free of charge at authorized dealers.
Sources and method
- NHTSA recall record for 25V631000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
Related recalls
- 25V898000: 2013–2026 New Flyer (16 models) service brakes (Dec 19, 2025)