2024–2026 Ford Explorer Hybrid & Lincoln Nautilus Hybrid Forward Collision Avoidance Recall 25V691000 (Ford 25SA2)

NHTSA recall 25V691000 (Ford recall 25SA2) covers about 43,438 2024–2026 Ford Explorer Hybrid & Lincoln Nautilus Hybrid vehicles (forward collision avoidance), filed with NHTSA Oct 10, 2025. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 25V691000 · Data as of Nov 6, 2026 · By CarWhere Research

43,438

vehicles affected (potential)

2024–2026

model years

Oct 10, 2025

filed with NHTSA

None

NHTSA advisory

What's recalled

Component: Forward collision avoidance (warnings, external/pedestrian alert)

Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

The risk

A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

The remedy and its status

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

Status: NHTSA lists Nov 5, 2025 as the owner-notification date for this campaign.

Ford recall number 25SA2

NHTSA lists the manufacturer's own recall number for 25V691000 as 25SA2. Owner letters and dealer service departments often use this code, so a search for "25SA2 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

Vehicle	Model years	More
Ford Explorer Hybrid	2025	—
Lincoln Nautilus Hybrid	2024–2026	—

Key dates

Report filed with NHTSA: Oct 10, 2025
Owner notification: Nov 5, 2025
Build dates covered: Apr 4, 2023 to Sep 23, 2025
Recall initiated by: the manufacturer
Filed by: Ford Motor Company

Check your VIN for 25V691000

Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
If 25V691000 is open, call any Ford dealer's service department and give them the recall number (25V691000 or 25SA2). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 25V691000?

Is it safe to drive a vehicle with recall 25V691000?

NHTSA's record for 25V691000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 25V691000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ford dealer to check it.

What is the fix for recall 25V691000, and is it free?

NHTSA's record says: "The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge." NHTSA lists Nov 5, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Ford recall number for 25V691000?

NHTSA lists the manufacturer's own recall number as 25SA2. Dealers and owner letters often use that code (25SA2) instead of the NHTSA campaign number 25V691000.

Sources and method

NHTSA recall record for 25V691000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
"Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.