Most Reliable Used SUVs (2015–2022)
Ranked by NHTSA owner-complaint rate per 1,000 sold · 26 SUVs
By CarWhere Research · Published Jul 14, 2026 · Updated September 2026 · NHTSA source data
Across 26 used SUVs from 2015–2022, ranked by NHTSA owner-complaint rate per 1,000 vehicles sold, the Toyota RAV4, Nissan Murano, Lexus RX have the lowest rates — the Toyota RAV4 is lowest at 0.182 complaints per 1,000 sold per year of vehicle age. This adjusts federal complaint volume for how many were sold; it is not a holistic dependability score. Data as of September 2026.
How to read this. This ranks the federal complaint rate — NHTSA owner complaints per 1,000 vehicles sold — not overall dependability. It is a different lens than Consumer Reports or J.D. Power, which weigh many systems and owner surveys. A model can place differently here than on those lists. Counts are severity-weighted; sales figures are cited per model. How we score complaints.
About this study
- Models ranked
- 26
- Complaints analyzed
- 148,903
- U.S. units represented
- 31,107,343
- Model-years
- 208 (2015–2022)
Method. For each model, NHTSA owner complaints (severe complaints — crash, fire, injury — weighted double) are divided by U.S. units sold (per 1,000) and by years of vehicle age, then the model's median across years is taken. Calendar-year sales are used as each model-year's cohort size. Complaint records are matched to NHTSA's body-style/trim model names and de-duplicated by complaint ID; where a sales figure covers a whole line (marked *), complaints are aggregated across the same variants. NHTSA data extracted September 2026.
Scope. 26 high-volume SUVs with a cited U.S. sales figure and enough complaint volume to rank; models with too few units or complaints to be statistically stable are excluded. This is a used-vehicle complaint-rate study (2015–2022 model years), not a ranking of new SUVs.
Used SUVs ranked by complaint rate
| # | Model | Complaints / 1k sold / yr | Rating | |
|---|---|---|---|---|
| 1 | Toyota RAV4 | 0.182 | Lowest complaint rate | Years to avoid → |
| 2 | Nissan Murano | 0.2 | Lowest complaint rate | Years to avoid → |
| 3 | Lexus RX* | 0.202 | Lowest complaint rate | Years to avoid → |
| 4 | Mazda CX-5 | 0.246 | Lowest complaint rate | Years to avoid → |
| 5 | Nissan Rogue | 0.341 | Lowest complaint rate | Years to avoid → |
| 6 | Chevrolet Equinox | 0.353 | Below-average complaint rate | Years to avoid → |
| 7 | Buick Enclave | 0.369 | Below-average complaint rate | Years to avoid → |
| 8 | Nissan Pathfinder | 0.377 | Below-average complaint rate | Years to avoid → |
| 9 | Toyota Highlander | 0.393 | Below-average complaint rate | Years to avoid → |
| 10 | Honda CR-V | 0.497 | Below-average complaint rate | Years to avoid → |
| 11 | Kia Sportage | 0.508 | Below-average complaint rate | Years to avoid → |
| 12 | Chevrolet Tahoe | 0.517 | Average complaint rate | Years to avoid → |
| 13 | Subaru Forester | 0.525 | Average complaint rate | Years to avoid → |
| 14 | Acura RDX | 0.541 | Average complaint rate | Years to avoid → |
| 15 | Hyundai Santa Fe | 0.552 | Average complaint rate | Years to avoid → |
| 16 | Mazda CX-9 | 0.558 | Average complaint rate | Years to avoid → |
| 17 | Jeep Grand Cherokee | 0.592 | Above-average complaint rate | Years to avoid → |
| 18 | Dodge Durango | 0.613 | Above-average complaint rate | Years to avoid → |
| 19 | GMC Acadia | 0.811 | Above-average complaint rate | Years to avoid → |
| 20 | Ford Explorer | 0.918 | Above-average complaint rate | Years to avoid → |
| 21 | Hyundai Tucson | 0.966 | Above-average complaint rate | Years to avoid → |
| 22 | Honda Pilot | 1.073 | Highest complaint rate | Years to avoid → |
| 23 | Jeep Wrangler | 1.119 | Highest complaint rate | Years to avoid → |
| 24 | Acura MDX | 1.207 | Highest complaint rate | Years to avoid → |
| 25 | Jeep Cherokee | 1.269 | Highest complaint rate | Years to avoid → |
| 26 | Kia Sorento | 1.294 | Highest complaint rate | Years to avoid → |
Lower is better. Rate = severity-weighted NHTSA complaints ÷ (U.S. units sold ÷ 1,000) ÷ years of vehicle age, median across a model's years. All 26 curated SUVs ranked. A * marks a model whose sales figure covers the whole line — complaints are aggregated across the same variants to match. Complaint data: NHTSA. Sales: cited per model below.
Five used SUVs with the lowest complaint rates (2015–2022)
- Toyota RAV4 — 0.182 complaints per 1,000 sold per year of vehicle age.
- Nissan Murano — 0.2 complaints per 1,000 sold per year of vehicle age.
- Lexus RX — 0.202 complaints per 1,000 sold per year of vehicle age.
- Mazda CX-5 — 0.246 complaints per 1,000 sold per year of vehicle age.
- Nissan Rogue — 0.341 complaints per 1,000 sold per year of vehicle age.
What this measures: how often owners file federal safety/defect complaints, adjusted for how many were sold. It does not measure repair cost, breakdown frequency, or the survey-based dependability that Consumer Reports and J.D. Power report — use it alongside those.
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Frequently asked
What is the most reliable used SUV by complaint rate?
Among the 26 used SUVs (2015–2022) we analyze, the Toyota RAV4 has the lowest NHTSA owner-complaint rate — 0.182 complaints per 1,000 sold per year of vehicle age — followed by the Nissan Murano and Lexus RX. It adjusts federal complaint volume for units sold, so it rewards models owners complain about least relative to how many were sold.
How is this SUV ranking calculated?
For each model we take its NHTSA owner complaints, weight severe (crash/fire/injury) complaints double, and divide by U.S. units sold (per 1,000) and years of vehicle age. That yields a complaint rate comparable across models regardless of how many were sold — a best-seller is no longer penalized just for volume. Where a sales figure covers a whole model line, complaints are aggregated across the same variants. Sales figures are cited per model; complaints are the federal record.
Does this match Consumer Reports or J.D. Power reliability?
Not necessarily. Consumer Reports and J.D. Power measure owner-reported problems and predicted dependability across many systems. This ranks only NHTSA safety/defect complaint rate — a narrower, public, federal signal. A model can rank differently here than on those lists; both are valid, they measure different things. Use this alongside them, then check the specific VIN.
Sales sources
- Toyota RAV4 (2015–2022)
- Nissan Murano (2015–2022)
- Lexus RX (2015–2022)
- Mazda CX-5 (2015–2022)
- Nissan Rogue (2015–2022)
- Chevrolet Equinox (2015–2022)
- Buick Enclave (2015–2022)
- Nissan Pathfinder (2015–2022)
- Toyota Highlander (2015–2022)
- Honda CR-V (2015–2022)
- Kia Sportage (2015–2022)
- Chevrolet Tahoe (2015–2022)
- Subaru Forester (2015–2022)
- Acura RDX (2015–2022)
- Hyundai Santa Fe (2015–2022)
- Mazda CX-9 (2015–2022)
- Jeep Grand Cherokee (2015–2022)
- Dodge Durango (2015–2022)
- GMC Acadia (2015–2022)
- Ford Explorer (2015–2022)
- Hyundai Tucson (2015–2022)
- Honda Pilot (2015–2022)
- Jeep Wrangler (2015–2022)
- Acura MDX (2015–2022)
- Jeep Cherokee (2015–2022)
- Kia Sorento (2015–2022)