Are Infinitis Reliable? Infiniti Reliability by Model
Infiniti reliability varies significantly by model year. Among the 6 Infiniti models analyzed, the Q60 has the fewest flagged years at 0, while the QX60 has the most at 3. The sharpest single-year spike belongs to the QX60, whose worst year logged up to 4.4× its own median complaint rate. Because complaint totals are not adjusted for vehicle sales, this analysis identifies strong and weak years within each model — it does not rank Infiniti models against one another.
Analysis by CarWhere Research · Updated August 28, 2026 · Source: NHTSA owner complaints & recall campaigns · Data as of July 2026 · How we rate model years · Download the dataset (CSV)
1,777 NHTSA complaints
model years flagged on federal data
QX80, QX56 and Q60
Infiniti problem areas by service-bulletin volume
The vehicle systems drawing the most federal service-bulletin (TSB) filings across the 6 Infiniti models we analyze — a volume signal of where the manufacturer issues the most fix guidance. These are TSB counts by NHTSA component category, not owner-complaint counts.
Infiniti reliability by model
| Model | Complaints | Years to avoid | Best years | Worst year vs. its avg. |
|---|---|---|---|---|
| Infiniti QX60 | 592 | 2014, 2015 and 2017 | 2016 | 4.4× |
| Infiniti Q50 | 474 | 2014, 2015 and 2017 | — | 3.1× |
| Infiniti QX80 | 120 | None | — | — |
| Infiniti QX56 | 251 | None | — | — |
| Infiniti Q60 | 81 | None | — | — |
| Infiniti QX50 | 259 | 2019 | 2016 | 3.5× |
Counts are raw federal filings (NHTSA owner complaints), not adjusted for sales volume. A model year is flagged when its severity-weighted complaint rate is among the highest within that model's own history — never a comparison against other brands. Follow any model for its full year-by-year verdict. Full methodology.
Where Infiniti owners report the most trouble
Infiniti QX60: 3 model years flagged to avoid (2014, 2015 and 2017) — the worst logged up to 4.4× the model's own median severity-weighted complaint rate. See the year-by-year verdict →
Infiniti QX50: 1 model year flagged to avoid (2019) — the worst logged up to 3.5× the model's own median severity-weighted complaint rate. See the year-by-year verdict →
Infiniti Q50: 3 model years flagged to avoid (2014, 2015 and 2017) — the worst logged up to 3.1× the model's own median severity-weighted complaint rate. See the year-by-year verdict →
Cleanest Infiniti records: the QX80, QX56 and Q60 carry no model year flagged to avoid in the current federal data.
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FAQ
Are Infinitis reliable?
Infiniti reliability varies sharply by model year, not by badge. Among the 6 most-documented Infiniti models, 3 carry at least one model year we flag to avoid on NHTSA complaint and recall data — the Q60 has the fewest flagged years (0) and the QX60 the most (3). These are raw federal complaint counts, not adjusted for how many vehicles Infiniti sold, so they can't be read as a single cross-brand reliability score — use the per-model, per-year verdicts below.
Which Infiniti model years should I avoid?
The Infiniti models carrying the most flagged years are the QX60 (3 flagged years: 2014, 2015 and 2017); the Q50 (3 flagged years: 2014, 2015 and 2017); the QX50 (1 flagged year: 2019). A flag means that model year's severity-weighted complaint rate is among the highest within that model's own history — it is not a comparison against other models or brands. See each model's page for the full year-by-year verdict.
Which Infiniti models have the fewest flagged years?
Among Infiniti models with enough federal complaint history to rate, the QX80, QX56 and Q60 carry no model year flagged to avoid. That is not a cross-model reliability ranking — complaint counts are not sales-adjusted — and a thin record is never counted as a clean one: model years with too little data rate "insufficient" instead.
How do I check a specific Infiniti before buying?
Start with the free Infiniti window sticker lookup at carwhere.com/window-sticker/infiniti to confirm the exact trim and factory options, then run the $9.99 CarWhere Full VIN Report for that VIN — it includes the recall, complaint, and service-bulletin record for the exact model year plus a market price check from verified buyers. One-time purchase, no subscription.
Sources & data notes
All figures are drawn from the U.S. National Highway Traffic Safety Administration (NHTSA), Office of Defects Investigation — the public NHTSA owner-complaints data and safety recall campaigns — across the 6 most-documented Infiniti models and every model year on record for each. Retrieved July 2026. Counts are raw federal filings and are not adjusted for the number of vehicles sold or registered, so they cannot be read as a single cross-brand reliability ranking; each model year's verdict compares it only against the rest of that model's own history. Full scoring at the methodology page.
Suggested citation
CarWhere Research. "Infiniti Reliability by Model & Year: NHTSA Complaint and Recall Analysis." Based on 1,777 NHTSA owner complaints across 6 Infiniti models, model years 2008–2025. Updated August 28, 2026. https://www.carwhere.com/research/reliability/infiniti
This dataset is free to reuse under CC BY 4.0 with attribution to CarWhere Research and a link to this page.
Download the dataset (CSV) — per-model complaint totals, flagged years and verdict counts for every brand we cover (version 2026-08-28).