NHTSA Recall Check

2024 Buick Encore Gx Recalls

NHTSA reports 1 open safety recall for the 2024 Buick Encore Gx. All recall repairs are free at any authorized Buick dealer, regardless of mileage or ownership.

Open Recalls for the 2024 Buick Encore Gx

23V744000Reported 06/11/2023OTA UPDATE

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Summary

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Source: NHTSA campaign 23V744000 via nhtsa.gov/recalls

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How to Get a Recall Repaired

  1. Confirm the recall applies to your specific Buick Encore Gx by checking the VIN above.
  2. Note the NHTSA campaign number from the recall details.
  3. Call any authorized Buick dealer and reference the campaign number.
  4. Schedule the free repair. By federal law, the dealer must perform the recall remedy at no cost regardless of vehicle age or owner.
  5. Bring the vehicle to the appointment. Most recall repairs take 1-3 hours; some require parts to be ordered first.

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