NHTSA Recall Check

2023 Chevrolet Silverado 2500 Recalls

NHTSA reports 1 open safety recall for the 2023 Chevrolet Silverado 2500. All recall repairs are free at any authorized Chevrolet dealer, regardless of mileage or ownership.

Open Recalls for the 2023 Chevrolet Silverado 2500

24V060000Reported 01/02/2024

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Summary

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Source: NHTSA campaign 24V060000 via nhtsa.gov/recalls

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How to Get a Recall Repaired

  1. Confirm the recall applies to your specific Chevrolet Silverado 2500 by checking the VIN above.
  2. Note the NHTSA campaign number from the recall details.
  3. Call any authorized Chevrolet dealer and reference the campaign number.
  4. Schedule the free repair. By federal law, the dealer must perform the recall remedy at no cost regardless of vehicle age or owner.
  5. Bring the vehicle to the appointment. Most recall repairs take 1-3 hours; some require parts to be ordered first.

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