NHTSA Recall Check

2012 Mercedes-Benz Sprinter 2500 Recalls

NHTSA reports 2 open safety recalls for the 2012 Mercedes-Benz Sprinter 2500. All recall repairs are free at any authorized Mercedes-Benz dealer, regardless of mileage or ownership.

Open Recalls for the 2012 Mercedes-Benz Sprinter 2500

17V480000Reported 28/07/2017

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.

Source: NHTSA campaign 17V480000 via nhtsa.gov/recalls

16V077000Reported 10/02/2016

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Summary

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Source: NHTSA campaign 16V077000 via nhtsa.gov/recalls

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How to Get a Recall Repaired

  1. Confirm the recall applies to your specific Mercedes-Benz Sprinter 2500 by checking the VIN above.
  2. Note the NHTSA campaign number from the recall details.
  3. Call any authorized Mercedes-Benz dealer and reference the campaign number.
  4. Schedule the free repair. By federal law, the dealer must perform the recall remedy at no cost regardless of vehicle age or owner.
  5. Bring the vehicle to the appointment. Most recall repairs take 1-3 hours; some require parts to be ordered first.

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