NHTSA Recall Check

2013 Mercedes-Benz Sprinter 3500 Recalls

NHTSA reports 5 open safety recalls for the 2013 Mercedes-Benz Sprinter 3500. All recall repairs are free at any authorized Mercedes-Benz dealer, regardless of mileage or ownership.

Open Recalls for the 2013 Mercedes-Benz Sprinter 3500

14V706000Reported 05/11/2014

EQUIPMENT ADAPTIVE/MOBILITY

Summary

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Source: NHTSA campaign 14V706000 via nhtsa.gov/recalls

21V042000Reported 03/02/2021

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

Consequence

If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

Source: NHTSA campaign 21V042000 via nhtsa.gov/recalls

17V093000Reported 10/02/2017

AIR BAGS

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

Consequence

If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.

Remedy

DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Source: NHTSA campaign 17V093000 via nhtsa.gov/recalls

18V032000Reported 09/01/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Source: NHTSA campaign 18V032000 via nhtsa.gov/recalls

16V077000Reported 10/02/2016

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Summary

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Source: NHTSA campaign 16V077000 via nhtsa.gov/recalls

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How to Get a Recall Repaired

  1. Confirm the recall applies to your specific Mercedes-Benz Sprinter 3500 by checking the VIN above.
  2. Note the NHTSA campaign number from the recall details.
  3. Call any authorized Mercedes-Benz dealer and reference the campaign number.
  4. Schedule the free repair. By federal law, the dealer must perform the recall remedy at no cost regardless of vehicle age or owner.
  5. Bring the vehicle to the appointment. Most recall repairs take 1-3 hours; some require parts to be ordered first.

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