NHTSA Recall Check

2021 Ram Promaster Recalls

NHTSA reports 8 open safety recalls for the 2021 Ram Promaster. All recall repairs are free at any authorized Ram dealer, regardless of mileage or ownership.

Open Recalls for the 2021 Ram Promaster

21V699000Reported 09/09/2021

SEAT BELTS

Summary

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An unsecured child restraint system can increase the risk of injury during a crash.

Remedy

Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Source: NHTSA campaign 21V699000 via nhtsa.gov/recalls

23V301000Reported 27/04/2023

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Consequence

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Remedy

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Source: NHTSA campaign 23V301000 via nhtsa.gov/recalls

24V197000Reported 14/03/2024

ELECTRICAL SYSTEM:WIRING

Summary

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Remedy

Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

Source: NHTSA campaign 24V197000 via nhtsa.gov/recalls

24V290000Reported 25/04/2024

ELECTRONIC STABILITY CONTROL (ESC)

Summary

Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence

Driving with an inoperative electronic stability control system can increase the risk of a crash.

Remedy

Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.

Source: NHTSA campaign 24V290000 via nhtsa.gov/recalls

24V416000Reported 06/06/2024

STRUCTURE:BODY:DOOR

Summary

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Consequence

A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy

Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Source: NHTSA campaign 24V416000 via nhtsa.gov/recalls

25V552000Reported 26/08/2025

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Source: NHTSA campaign 25V552000 via nhtsa.gov/recalls

25V720000Reported 23/10/2025

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

Summary

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Source: NHTSA campaign 25V720000 via nhtsa.gov/recalls

25V876000Reported 18/12/2025

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Summary

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Source: NHTSA campaign 25V876000 via nhtsa.gov/recalls

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How to Get a Recall Repaired

  1. Confirm the recall applies to your specific Ram Promaster by checking the VIN above.
  2. Note the NHTSA campaign number from the recall details.
  3. Call any authorized Ram dealer and reference the campaign number.
  4. Schedule the free repair. By federal law, the dealer must perform the recall remedy at no cost regardless of vehicle age or owner.
  5. Bring the vehicle to the appointment. Most recall repairs take 1-3 hours; some require parts to be ordered first.

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