Santander Consumer USA: Payoff Address, Phone & Lease Rules
Santander Consumer USA makes and services auto loans and leases for many brands, including Chrysler Capital accounts. Below: the payment addresses, phone lines, lease-end steps and title process Santander publishes.
Also known as: Santander Auto · Chrysler Capital
Brands: Multi-brand (incl. Chrysler Capital accounts) · Last verified November 8, 2026 against Santander Consumer USA's official website
Contact & payoff details
Customer service / Lease Servicing Team
Mon–Fri 7 a.m.–9 p.m. CT; Sat 7 a.m.–5 p.m. CT
Payment & payoff address (regular mail)
Santander Consumer USAP.O. Box 660633Dallas, TX 75266-0633Santander also says to use the address on your statement's pay stub.
Overnight / certified address
Santander Consumer USA3000 Kellway Drive, Suite 120Carrollton, TX 75006Verify the address and your exact payoff amount with the lender before sending payment.
Lease buyout rules (as of November 8, 2026)
| Who buys the car | Policy |
|---|---|
| You (the lessee) | Allowed |
| A dealer buying it for you or taking it in trade | Allowed |
| A third party (another dealer, online buyer, friend or family) | Not published |
To buy your leased vehicle, contact the Lease Servicing Team at 888-222-4227. Santander's lease-end guide says you can also work with your originating dealer, which may charge a document fee up to your state's limit. Santander doesn't publish a policy on buyouts by other dealers, online buyers or other lenders.
“you can work with your originating dealer* or contact the Lease Servicing Team to begin the purchase process.”
Weighing it up? Compare your buyout price to today's market with the lease buyout calculator.
Lease-end process
Santander pays for one free pre-return inspection by its vendor Manheim Mobile Inspections, done 10–90 days before lease end. Schedule it at selfschedule.aiminspect.com or 866-621-9123. Return the vehicle to your originating dealer by appointment (or, if you've moved, to a participating dealer after calling 888-222-4227) and complete the odometer statement there. The vehicle-return invoice arrives about 30 days later; it can include a disposition fee if your lease has one, plus excess mileage and wear.
Title & lien release after payoff
The account must reach a $0 balance first. For electronic titles, Santander notifies your state, which prints and mails the title. For paper titles, Santander mails the title by USPS. In states where the owner holds the title, it mails a Release of Lien instead.
Title not showing up? Our lien release guide covers state-by-state next steps.
Santander Consumer USA FAQ
What is the Santander Consumer USA payoff address?
Payment & payoff address (regular mail): Santander Consumer USA, P.O. Box 660633, Dallas, TX 75266-0633. Source: Santander Consumer USA's official website, verified November 8, 2026.
What is the Santander Consumer USA phone number?
Customer service / Lease Servicing Team: 888-222-4227 (Mon–Fri 7 a.m.–9 p.m. CT; Sat 7 a.m.–5 p.m. CT). Titles: 800-526-0157 (Mon–Fri 7 a.m.–6 p.m. CT). Lease final bill: 855-383-0558. Verified on Santander Consumer USA's official website November 8, 2026.
Can a third party buy out a Santander Consumer USA lease?
As of November 8, 2026: To buy your leased vehicle, contact the Lease Servicing Team at 888-222-4227. Santander's lease-end guide says you can also work with your originating dealer, which may charge a document fee up to your state's limit. Santander doesn't publish a policy on buyouts by other dealers, online buyers or other lenders.
How do I get my title from Santander Consumer USA after payoff?
The account must reach a $0 balance first. For electronic titles, Santander notifies your state, which prints and mails the title. For paper titles, Santander mails the title by USPS. In states where the owner holds the title, it mails a Release of Lien instead.
How do I log in to my Santander Consumer USA account?
Manage your account online at https://myaccount.santanderconsumerusa.com/ (Santander Consumer USA's official site).
Lease & payoff tools
- Lease buyout calculator — is your buyout price worth it?
- Lease payment calculator
- How to get out of a car lease
- Lien release guide
- Current money factors by brand
Shopping for your next car? Search cars for sale.
Sources
- Santander Consumer USA — Contact
- Santander Consumer USA — Pay by mail
- Santander Consumer USA — Lease-end process
- Santander Consumer USA — Lease-End Guide (PDF, Oct 2024)
- Santander Consumer USA — Titles
Last verified November 8, 2026. Facts are taken only from Santander Consumer USA's own website; anything we could not confirm there is left off this page. CarWhere is not affiliated with Santander Consumer USA.