Buick Encore problems and known issues

By CarWhere Research · Updated

The largest recall covering the original Buick Encore is 16V-651: on 2014–2017 models, air bag module software could run a diagnostic test that blocks frontal air bag deployment. 2013–2014 Encores also have front seat weld and lap belt pretensioner recalls. Recalls on 2019–2020 models were smaller.

CarWhere lists 8 documented Encore issues, including 8 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.

Encore generations at a glance

First generation Encore problems (2013–2022)

Frontal air bags may not deploy during a software test (recalls 16V-651 and 17V-437) (2014–2017)

Safety recall
Generation:
First generation (2013–2022) – 2014–2017
Years:
2014–2017
Powertrain:
All

Under certain driving conditions, air bag sensing module software may start a diagnostic test during which the frontal air bags and seat belt pretensioners would not deploy. Recall 16V-651 covers 2014–2017 Encores and many GM trucks and cars, about 3,640,162 vehicles; 17V-437 (40,683 vehicles) covers some that were already repaired. Dealers reflash the module software.

Symptoms

  • No warning sign; confirm through the recall record

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 16V651 (2016-09) · 3,640,162 vehicles in the campaign

Sources: [1][2][3]

Front seats may not stay anchored in a crash (recall 14V-446) (2013–2014)

Safety recall
Generation:
First generation (2013–2022) – 2013–2014
Years:
2013–2014
Powertrain:
All

An incomplete weld on the seat hook bracket means the front seats may not stay secured during a high load such as a crash. The campaign covers 2013–2014 Encores and several other GM models, about 124,007 vehicles. Dealers inspect the weld and replace the lower seat track as needed.

Symptoms

  • Front seat that shifts on its tracks

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 14V446 (2014-07) · 124,007 vehicles in the campaign

Sources: [4][3]

Lap belt pretensioner cables may not lock (recall 14V-488) (2013)

Safety recall
Generation:
First generation (2013–2022) – 2013
Years:
2013
Powertrain:
All

The driver and passenger lap belt pretensioner cables may not lock in the retracted position, so the belts can extend when pulled. The campaign covers 2013 Encore and Cadillac ATS models, about 48,114 vehicles. Dealers replace both front lap belt pretensioners.

Symptoms

  • Lap belt that pulls out under load

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 14V488 (2014-08) · 48,114 vehicles in the campaign

Sources: [5][3]

Loss of electric power steering assist (recall 15V-146) (2015)

Safety recall
Generation:
First generation (2013–2022) – 2015
Years:
2015
Powertrain:
All

The steering column housing may rub the power steering circuit board, wearing it and causing a loss of assist. About 2,295 2015 Encore and Trax models are covered. Dealers inspect and replace the steering column as needed.

Symptoms

  • Sudden heavy steering
  • Power steering warning message

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 15V146 (2015-03) · 2,295 vehicles in the campaign

Sources: [6][3]

Start/stop accumulator may be missing bolts (recall 20V-668) (2019–2020)

Safety recall
Generation:
First generation (2013–2022) – 2019–2020
Years:
2019–2020
Powertrain:
1.4L turbo with automatic stop/start

The transmission start/stop accumulator endcap may have missing bolts. The campaign covers 2019–2020 Encores and other GM models, about 194,105 vehicles. Dealers inspect the accumulator and replace it if bolts are missing.

Symptoms

  • Transmission fluid leak or loss of drive

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 20V668 (2020-10) · 194,105 vehicles in the campaign

Sources: [7][3]

Engine block heater cord can crack in the cold (recall 14V-417) (2013–2014)

Safety recall
Generation:
First generation (2013–2022) – 2013–2014
Years:
2013–2014
Powertrain:
1.4L turbo with block heater

On 2013–2014 Encore AWD models and other GM cars with a Calix oil pan/block heater, the heater power cord may be damaged in cold temperatures. About 2,990 vehicles are covered. Dealers fit a cord rated to minus 40 degrees Celsius.

Symptoms

  • Cracked block heater cord insulation

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 14V417 (2014-07) · 2,990 vehicles in the campaign

Sources: [8][3]

Heated steering wheel fastener may be loose (recall 13V-105) (2013)

Safety recall
Generation:
First generation (2013–2022) – 2013
Years:
2013
Powertrain:
All

On 2013 Encores built December 9–28, 2012 with a heated steering wheel, the steering wheel fastener may not have been installed properly, so the wheel could come loose. About 144 vehicles are covered.

Symptoms

  • Steering wheel play or clunking

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 13V105 (2013-03) · 144 vehicles in the campaign

Sources: [9][3]

Air bag module may be left in manufacturing mode (recall 18V-774) (2019)

Safety recall
Generation:
First generation (2013–2022) – 2019
Years:
2019
Powertrain:
All

On a small number of 2019 Encore, Spark, Traverse and Trax models (12 vehicles), the air bag sensing module may not have been switched out of manufacturing mode, so the air bags would not deploy. Dealers reprogram the module.

Symptoms

  • Air bag warning light

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 18V774 (2018-11) · 12 vehicles in the campaign

Sources: [10][3]

Related Encore research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how an Encore was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Buick build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Buick build sheet by VIN

Frequently asked questions

What are the most common Buick Encore problems?

The documented issues are safety recalls, led by the 2014–2017 air bag module software recall (16V-651), the 2013–2014 front seat weld recall (14V-446) and the 2013 lap belt pretensioner recall (14V-488).

Is the Buick Encore the same as the Encore GX?

No. The Encore was sold for 2013–2022 with a 1.4L turbo four, and the larger Encore GX arrived for 2020 with 1.2L and 1.3L turbo three-cylinders. Their recalls are separate.

Which Encore years have the most recalls?

2013 and 2014 models appear in the most campaigns, including seat weld, lap belt pretensioner, block heater cord and steering wheel recalls, plus the 2014–2017 air bag software recall.

Does the 2021–2022 Encore have recalls?

We found no campaigns specific to 2021–2022 Encores in the DOT recall dataset. Check the VIN with NHTSA to be sure.

How do I check a used Encore for open recalls?

Enter the VIN in NHTSA's recall lookup or ask a Buick dealer, and ask for repair orders showing completed recall work.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. DOT/NHTSA recall dataset record 16V-651 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  2. DOT/NHTSA recall dataset record 17V-437 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  3. DOT/NHTSA recall dataset (6axg-epim) full-text query: Encore — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  4. DOT/NHTSA recall dataset record 14V-446 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  5. DOT/NHTSA recall dataset record 14V-488 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  6. DOT/NHTSA recall dataset record 15V-146 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  7. DOT/NHTSA recall dataset record 20V-668 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  8. DOT/NHTSA recall dataset record 14V-417 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  9. DOT/NHTSA recall dataset record 13V-105 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  10. DOT/NHTSA recall dataset record 18V-774 — U.S. Department of Transportation / NHTSA (data.transportation.gov)

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