Buick LaCrosse problems and known issues

By CarWhere Research · Updated

The largest LaCrosse recall is 14V-355: on 2005–2009 models, a heavy key ring or a jolt can move the ignition switch out of Run, shutting off the engine and air bags. Second-generation 2010–2013 cars in salt-belt states have rear toe link corrosion recalls, and 2018–2019 cars a rear brake caliper recall.

CarWhere lists 10 documented LaCrosse issues, including 10 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.

LaCrosse generations at a glance

Third generation LaCrosse problems (2017–2019)

Rear brake caliper pistons may lack coating (recall 18V-576) (2018–2019)

Safety recall
Generation:
Third generation (2017–2019) – 2018–2019
Years:
2018–2019
Powertrain:
All

The rear brake caliper pistons may have insufficient coating, letting gas pockets form and reducing rear braking. The campaign covers 2018–2019 LaCrosse, Regal and other GM models, about 210,628 vehicles. Dealers bleed the brake system.

Symptoms

  • Soft or long brake pedal

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 18V576 (2018-08) · 210,628 vehicles in the campaign

Sources: [12][2]

Rear toe links may be installed incorrectly (recall 17V-267) (2017)

Safety recall
Generation:
Third generation (2017–2019) – 2017
Years:
2017
Powertrain:
All

On some 2017 LaCrosse cars, the rear suspension toe links may have been installed incorrectly and could loosen and disconnect. About 11,246 vehicles are covered. Dealers inspect and correct both toe links. A separate 2017 recall, 17V-116 (2,085 cars), covers power steering connectors that may let water in.

Symptoms

  • Clunk or wander from the rear
  • Power steering warning

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 17V267 (2017-04) · 11,246 vehicles in the campaign

Sources: [13][14][2]

Start/stop accumulator may be missing bolts (recall 20V-668) (2018–2019)

Safety recall
Generation:
Third generation (2017–2019) – 2018–2019
Years:
2018–2019
Powertrain:
All

The transmission start/stop accumulator endcap may be missing bolts. The campaign covers 2018–2019 LaCrosse and many other GM models, about 194,105 vehicles. Dealers inspect and replace the accumulator if bolts are missing.

Symptoms

  • Transmission fluid leak or loss of drive

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 20V668 (2020-10) · 194,105 vehicles in the campaign

Sources: [15][2]

Second generation LaCrosse problems (2010–2016)

Rear toe links may corrode and fracture (recalls 20V-764, 21V-633, 21V-00F) (2010–2013)

Safety recall
Generation:
Second generation (2010–2016) – 2010–2013
Years:
2010–2013
Powertrain:
All

On cars sold or registered in 22 salt-belt states and DC, the rear toe links' corrosion coating may become brittle and chip off, letting the link corrode, thin and eventually fracture. Recall 20V-764 covers 2010–2013 LaCrosse, 2012–2013 Regal and 2013 Malibu models, about 220,006 vehicles; 21V-633 (32,894) and 21V-00F (4,271) extended it. Dealers replace the toe links and adjuster fasteners.

Symptoms

  • Clunking from the rear suspension
  • Rear of the car that wanders or pulls

Check before buying

  • Check whether the car was ever registered in a listed salt-belt state
  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete

NHTSA recall: 20V764 (2020-12) · 220,006 vehicles in the campaign

Sources: [4][5][6][2]

Power seat height adjuster bolt may fall out (recall 14V-447) (2011–2012)

Safety recall
Generation:
Second generation (2010–2016) – 2011–2012
Years:
2011–2012
Powertrain:
All

The bolt securing the power front seat height adjuster may fall out, so the seat drops suddenly to its lowest position. The campaign covers 2011–2012 LaCrosse, Regal and Camaro and 2010–2012 SRX, Equinox and Terrain models, about 414,333 vehicles. Dealers replace the shoulder bolts.

Symptoms

  • Driver seat that drops suddenly

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 14V447 (2014-07) · 414,333 vehicles in the campaign

Sources: [7][2]

eAssist generator control module may fail (recall 13V-173) (2012–2013)

Safety recall
Generation:
Second generation (2010–2016) – 2012–2013
Years:
2012–2013
Powertrain:
2.4L eAssist

On 2012–2013 LaCrosse and Regal and 2013 Malibu Eco models with eAssist, the generator control module may not work properly, causing a gradual loss of battery charge and a check engine light. About 42,904 vehicles are covered. Dealers test the module and replace it as needed.

Symptoms

  • Check engine light
  • Weak 12-volt battery or no-start

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 13V173 (2013-05) · 42,904 vehicles in the campaign

Sources: [8][2]

Frontal air bags may not deploy during a software test (recalls 16V-651 and 17V-437) (2014–2016)

Safety recall
Generation:
Second generation (2010–2016) – 2014–2016
Years:
2014–2016
Powertrain:
All

Air bag sensing module software may start a diagnostic test during which the frontal air bags and pretensioners would not deploy. Recall 16V-651 covers 2014–2016 LaCrosse and many other GM models, about 3,640,162 vehicles; 17V-437 (40,683) covers some vehicles already repaired. Dealers reflash the software.

Symptoms

  • No warning sign; confirm through the recall record

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 16V651 (2016-09) · 3,640,162 vehicles in the campaign

Sources: [9][10][2]

Rear brake rotors may be fitted at the front (recall 14V-240) (2014)

Safety recall
Generation:
Second generation (2010–2016) – 2014
Years:
2014
Powertrain:
All

Some 2014 LaCrosse and Malibu cars with 17-inch front rotors built January 29 to March 31, 2014 may have thinner rear rotors installed on the front. About 8,208 vehicles are covered. Dealers inspect and install the correct rotors and pads.

Symptoms

  • Brake pulsation or longer stopping distances

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 14V240 (2014-05) · 8,208 vehicles in the campaign

Sources: [11][2]

First generation LaCrosse problems (2005–2009)

Ignition switch can move out of Run (recall 14V-355) (2005–2009)

Safety recall
Generation:
First generation (2005–2009)
Years:
2005–2009
Powertrain:
All

The weight on the key ring plus road conditions or a jolt may move the ignition switch out of the Run position, turning off the engine. That cuts power steering and power brakes, and the air bags may not deploy. The campaign covers 2005–2009 LaCrosse and other GM sedans, about 3,141,731 vehicles. Dealers fit new key rings and a key-slot insert or key-head cover.

Symptoms

  • Engine shutting off while driving, often over bumps

Check before buying

  • Until repaired, carry only the ignition key on the ring
  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete

NHTSA recall: 14V355 (2014-06) · 3,141,731 vehicles in the campaign

Sources: [1][2]

Headlamp driver module may overheat (recall 15V-519) (2006–2009)

Safety recall
Generation:
First generation (2005–2009) – 2006–2009
Years:
2006–2009
Powertrain:
All

The headlamp driver module may overheat and fail, so the headlamps and daytime running lights do not come on. The campaign covers 2006–2009 LaCrosse and several GM SUVs, about 429,170 vehicles. Dealers replace the module.

Symptoms

  • Headlamps or DRLs that do not light

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 15V519 (2015-08) · 429,170 vehicles in the campaign

Sources: [3][2]

Related LaCrosse research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how a LaCrosse was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Buick build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Buick build sheet by VIN

Frequently asked questions

What are the most common Buick LaCrosse problems?

The documented issues are recalls: the 2005–2009 ignition switch recall (14V-355), rear toe link corrosion on 2010–2013 cars in salt-belt states (20V-764 and extensions), and the 2011–2012 seat height bolt recall (14V-447).

Is there a LaCrosse rear toe link recall?

Yes. 2010–2013 LaCrosse cars sold or registered in 22 salt-belt states and DC are covered by 20V-764, 21V-633 and 21V-00F. Dealers replace the rear toe links and adjuster fasteners.

Was the LaCrosse eAssist recalled?

Yes. Recall 13V-173 covers 2012–2013 LaCrosse eAssist cars whose generator control module may fail, leading to a gradual loss of battery charge.

Does the 2017–2019 LaCrosse have recalls?

Yes, smaller ones: rear brake caliper coating (18V-576), start/stop accumulator bolts (20V-668), 2017 toe link installation (17V-267) and 2017 power steering connectors (17V-116).

How do I check a used LaCrosse for open recalls?

Enter the VIN in NHTSA's recall lookup or ask a Buick dealer, and ask for repair orders showing completed recall work.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. DOT/NHTSA recall dataset record 14V-355 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  2. DOT/NHTSA recall dataset (6axg-epim) full-text query: LaCrosse — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  3. DOT/NHTSA recall dataset record 15V-519 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  4. DOT/NHTSA recall dataset record 20V-764 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  5. DOT/NHTSA recall dataset record 21V-633 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  6. DOT/NHTSA recall dataset record 21V-00F — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  7. DOT/NHTSA recall dataset record 14V-447 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  8. DOT/NHTSA recall dataset record 13V-173 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  9. DOT/NHTSA recall dataset record 16V-651 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  10. DOT/NHTSA recall dataset record 17V-437 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  11. DOT/NHTSA recall dataset record 14V-240 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  12. DOT/NHTSA recall dataset record 18V-576 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  13. DOT/NHTSA recall dataset record 17V-267 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  14. DOT/NHTSA recall dataset record 17V-116 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  15. DOT/NHTSA recall dataset record 20V-668 — U.S. Department of Transportation / NHTSA (data.transportation.gov)

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