Jaguar I-PACE problems and known issues

By CarWhere Research · Updated

The I-PACE’s defining problem is high-voltage battery overheating: recall 23V-369 covers about 6,422 2019–2024 I-PACEs, with follow-ups for 2019 (24V-633) and 2020–2021 cars (26V-067) that told owners to park and charge outside and cap the charge until repaired, and some batteries replaced. Traction-battery faults dominate the I-PACE’s NHTSA owner complaints, mostly on 2019–2020 cars.

CarWhere lists 9 documented I-PACE issues, including 8 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.

I-PACE generations at a glance

X590 I-PACE problems (2019–2024)

High-voltage battery may overheat — park and charge outside (recall 23V-369) (2019–2024)

Safety recall
Generation:
X590 (2019–2024) – 2019–2024
Years:
2019–2024
Powertrain:
Battery-electric

Recall 23V-369 covers about 6,422 2019–2024 I-PACE models whose high-voltage battery may overheat, a fire risk. Owners were told to park and charge outside, away from buildings, until the repair: a battery energy control module software update (dealer or over the air), with battery modules replaced where needed. Recall 23V-709 re-repairs about 501 cars whose first fix may not have been completed correctly.

Symptoms

  • Traction battery fault or overheat warnings
  • Reduced range or charge limits after the software update

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Confirm 23V-369 and, if listed, 23V-709 show complete
  • Ask whether any battery modules or the full battery were replaced

NHTSA recall: 23V369000 (2023-05) · 6,422 vehicles in the campaign

Sources: [1][2][3]

2019 high-voltage battery may overheat — charge limit 80% (recall 24V-633) (2019)

Safety recall
Generation:
X590 (2019–2024) – 2019
Years:
2019
Powertrain:
Battery-electric

Recall 24V-633 covers about 2,760 2019 I-PACE models whose high-voltage battery may overheat. Until the final repair, owners were told to park and charge outside and limit charging to 80%; the interim fix is a battery control software update. Recall 24V-927 covers 85 cars that received an improper interim repair.

Symptoms

  • Charge capped at 80%
  • Battery warnings

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask whether the final remedy (not only the interim software) was done

NHTSA recall: 24V633000 (2024-08) · 2,760 vehicles in the campaign

Sources: [4][5][3]

2020–2021 high-voltage battery may overheat — charge limit 90% (recall 26V-067) (2020–2021)

Safety recall
Generation:
X590 (2019–2024) – 2020–2021
Years:
2020–2021
Powertrain:
Battery-electric

Recall 26V-067 covers about 2,278 2020–2021 I-PACE models whose high-voltage battery may overheat. Owners are told to park and charge outside and limit charging to 90% until repaired; the interim fix is a battery software update by a dealer or over the air.

Symptoms

  • Charge capped at 90%

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Check whether the final remedy is available for the VIN

NHTSA recall: 26V067000 (2026-02) · 2,278 vehicles in the campaign

Sources: [6][3]

High-voltage battery replacement for some 2019–2020 cars (recall 24V-183) (2019–2020)

Safety recall
Generation:
X590 (2019–2024) – 2019–2020
Years:
2019–2020
Powertrain:
Battery-electric

Recall 24V-183 covers about 258 2019–2020 I-PACE models whose high-voltage battery may overheat; for these cars the remedy is a full high-voltage battery replacement.

Symptoms

  • Battery overheat warnings

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask for paperwork showing the battery replacement

NHTSA recall: 24V183000 (2024-03) · 258 vehicles in the campaign

Sources: [7][3]

Traction battery faults and loss of power (owner complaints) (2019–2020)

Major repair
Generation:
X590 (2019–2024)
Years:
2019–2020
Powertrain:
Battery-electric

Owner complaints overlap the battery recalls above. 73 NHTSA complaints for 2019–2020 I-PACE models mention traction or high-voltage battery faults, battery warnings or the battery recalls, including reports of the car losing power or refusing to drive and of long waits for parts. Complaint counts are not adjusted for sales.

Symptoms

  • “Traction battery fault” or stop-safely warnings
  • Car will not go into drive or loses power
  • Range drops after software updates

Check before buying

  • Get the battery recall history and any battery replacement records
  • Ask a Jaguar dealer to check battery health and stored fault codes before buying

Sources: [8][9]

Delay in braking if regenerative braking fails (recall 19V-351) (2019–2020)

Safety recall
Generation:
X590 (2019–2024) – 2019–2020
Years:
2019–2020
Powertrain:
Battery-electric

Recall 19V-351 covers about 3,083 2019–2020 I-PACE models: if the regenerative brake system fails, there is a longer delay between pressing the brake and the car slowing (FMVSS 135). Dealers update the software to shorten the delay.

Symptoms

  • Brake pedal feels delayed or different
  • Brake system warnings

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask the seller for Jaguar dealer repair orders showing the recall work

NHTSA recall: 19V351000 (2019-05) · 3,083 vehicles in the campaign

Sources: [10][3]

High-voltage coolant heater may not defrost the windshield (recall 23V-518) (2021–2022)

Safety recall
Generation:
X590 (2019–2024) – 2021–2022
Years:
2021–2022
Powertrain:
Battery-electric

Recall 23V-518 covers about 668 2021–2022 I-PACE models whose high-voltage coolant heater may fail, so the windshield does not defrost. Dealers replace the heater.

Symptoms

  • No cabin heat or slow defrost

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Test heat and defrost on the test drive

NHTSA recall: 23V518000 (2023-07) · 668 vehicles in the campaign

Sources: [11][3]

No warning when a turn signal bulb fails (recall 24V-134) (2021–2024)

Safety recall
Generation:
X590 (2019–2024) – 2021–2024
Years:
2021–2024
Powertrain:
Battery-electric

Recall 24V-134 covers about 2,015 2021–2024 I-PACE models whose turn signal flash rate does not change to warn the driver when a signal stops working (FMVSS 108). Dealers update the configuration software.

Symptoms

  • A failed turn signal goes unnoticed

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Walk around the car with the hazards on

NHTSA recall: 24V134000 (2024-02) · 2,015 vehicles in the campaign

Sources: [12][3]

Pedestrian warning sound too quiet (recall 23V-030) (2021–2022)

Safety recall
Generation:
X590 (2019–2024) – 2021–2022
Years:
2021–2022
Powertrain:
Battery-electric

Recall 23V-030 covers about 1,072 2021–2022 I-PACE models that do not make enough pedestrian warning sound when stationary or reversing (FMVSS 141). Dealers update the audio amplifier software.

Symptoms

  • Little or no exterior sound at low speed

Check before buying

  • Run the VIN through NHTSA’s recall lookup and confirm the remedy shows as complete
  • Ask the seller for Jaguar dealer repair orders showing the recall work

NHTSA recall: 23V030000 (2023-01) · 1,072 vehicles in the campaign

Sources: [13][3]

Related I-PACE research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how an I-PACE was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Jaguar build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Jaguar build sheet by VIN

Frequently asked questions

What is the Jaguar I-PACE battery recall?

Recall 23V-369 covers about 6,422 2019–2024 I-PACEs whose high-voltage battery may overheat. Later campaigns (24V-633 for 2019, 26V-067 for 2020–2021, 24V-183, 23V-709) add charge limits, re-repairs or battery replacement. Owners were told to park and charge outside until repaired.

Should I buy a used Jaguar I-PACE?

Only after confirming the battery recall status for that VIN, including whether the final remedy (not only interim software) was done, and getting a battery health check from a Jaguar dealer. Battery faults are the most common theme in its NHTSA complaints.

Can I charge an I-PACE to 100%?

Cars under open battery recalls may be limited: 24V-633 tells 2019 owners to cap charging at 80% and 26V-067 tells 2020–2021 owners to cap at 90% until repaired. Check the VIN’s recall status and the owner letter.

How do I check if an I-PACE recall was done?

Enter the 17-character VIN in NHTSA’s recall lookup and ask the seller for Jaguar dealer repair orders showing each battery campaign.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. NHTSA recall 23V-369: High-Voltage Battery May Overheat (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  2. NHTSA recall 23V-709: High-Voltage Battery May Overheat (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  3. DOT/NHTSA recall dataset (6axg-epim): all Jaguar recalls (Jaguar Land Rover North America, Jaguar Cars) — U.S. DOT / NHTSA (data.transportation.gov)
  4. NHTSA recall 24V-633: High-Voltage Battery May Overheat (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  5. NHTSA recall 24V-927: High-Voltage Battery May Overheat (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  6. NHTSA recall 26V-067: Park Outside - High Voltage Battery May Overheat (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  7. NHTSA recall 24V-183: High-Voltage Battery May Overheat (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  8. NHTSA owner complaints: 2019 Jaguar I-PACE — NHTSA (api.nhtsa.gov complaints)
  9. NHTSA owner complaints: 2020 Jaguar I-PACE — NHTSA (api.nhtsa.gov complaints)
  10. NHTSA recall 19V-351: Regenerative Brake System May Fail/FMVSS 135 (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  11. NHTSA recall 23V-518: Coolant Heater May Fail to Defrost Windshield (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  12. NHTSA recall 24V-134: Missing Warning for Turn Signal Failure/FMVSS 108 (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)
  13. NHTSA recall 23V-030: Insufficient Pedestrian Warning Sound/FMVSS 141 (DOT recall dataset record) — U.S. DOT / NHTSA (data.transportation.gov)

More Jaguar tools

Independent reference compiled by CarWhere — not affiliated with or endorsed by Jaguar Land Rover North America or JLR. Jaguar, F-PACE, E-PACE, I-PACE, F-TYPE and the model names are trademarks of Jaguar Land Rover Limited.