2021 Volkswagen (6 models) Backup Camera / Back-Over Prevention Recall 20V716000 (Volkswagen 91BB)

NHTSA recall 20V716000 (Volkswagen recall 91BB / 91BC) covers about 32,048 2021 Volkswagen (6 models) vehicles (backup camera / back-over prevention), filed with NHTSA Nov 18, 2020. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 20V716000 · Data as of Nov 6, 2026 · By CarWhere Research

32,048
vehicles affected (potential)
2021
model years
Nov 18, 2020
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (sensing system, camera)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

The remedy and its status

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Status: NHTSA lists Dec 11, 2020 as the owner-notification date for this campaign.

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Volkswagen recall number 91BB / 91BC

NHTSA lists the manufacturer's own recall number for 20V716000 as 91BB, 91BC. Owner letters and dealer service departments often use this code, so a search for "91BB recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Volkswagen Arteon2021—
Volkswagen Atlas2021All Atlas recalls
Volkswagen Atlas Cross Sport2021—
Volkswagen Golf2021All Golf recallsYears to avoid
Volkswagen Jetta2021All Jetta recallsYears to avoid
Volkswagen Tiguan2021All Tiguan recallsYears to avoid

Key dates

Report filed with NHTSA
Nov 18, 2020
Owner notification
Dec 11, 2020
Recall initiated by
the manufacturer
Filed by
Volkswagen Group of America, Inc.
Safety standard (FMVSS)
111

Check your VIN for 20V716000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 20V716000 is open, call any Volkswagen dealer's service department and give them the recall number (20V716000 or 91BB). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 20V716000?

NHTSA recall 20V716000 (Volkswagen recall 91BB / 91BC) covers about 32,048 2021 Volkswagen (6 models) vehicles (backup camera / back-over prevention), filed with NHTSA Nov 18, 2020. There is no do-not-drive or park-outside advisory. It covers certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles.

Is it safe to drive a vehicle with recall 20V716000?

NHTSA's record for 20V716000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 20V716000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Volkswagen dealer to check it.

What is the fix for recall 20V716000, and is it free?

NHTSA's record says: "Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge." NHTSA lists Dec 11, 2020 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Volkswagen recall number for 20V716000?

NHTSA lists the manufacturer's own recall number as 91BB, 91BC. Dealers and owner letters often use that code (91BB, 91BC) instead of the NHTSA campaign number 20V716000.

Sources and method

  • NHTSA recall record for 20V716000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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