2024–2025 Volkswagen Atlas & Volkswagen Atlas Cross Sport Backup Camera / Back-Over Prevention Recall 25V334000 (Volkswagen 91QE)

NHTSA recall 25V334000 (Volkswagen recall 91QE) covers about 171,381 2024–2025 Volkswagen Atlas & Volkswagen Atlas Cross Sport vehicles (backup camera / back-over prevention), filed with NHTSA May 21, 2025. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 25V334000 · Data as of Nov 6, 2026 · By CarWhere Research

171,381
vehicles affected (potential)
2024–2025
model years
May 21, 2025
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (sensing system, camera)

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

The remedy and its status

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Status: NHTSA lists Jun 5, 2025 as the owner-notification date for this campaign.

Volkswagen recall number 91QE

NHTSA lists the manufacturer's own recall number for 25V334000 as 91QE. Owner letters and dealer service departments often use this code, so a search for "91QE recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Volkswagen Atlas2024–2025All Atlas recalls
Volkswagen Atlas Cross Sport2024–2025—

Key dates

Report filed with NHTSA
May 21, 2025
Owner notification
Jun 5, 2025
Build dates covered
Jun 16, 2023 to Jan 3, 2025
Recall initiated by
the manufacturer
Filed by
Volkswagen Group of America, Inc.
Safety standard (FMVSS)
111

Check your VIN for 25V334000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 25V334000 is open, call any Volkswagen dealer's service department and give them the recall number (25V334000 or 91QE). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 25V334000?

NHTSA recall 25V334000 (Volkswagen recall 91QE) covers about 171,381 2024–2025 Volkswagen Atlas & Volkswagen Atlas Cross Sport vehicles (backup camera / back-over prevention), filed with NHTSA May 21, 2025. There is no do-not-drive or park-outside advisory. It covers certain 2024-2025 Atlas Cross Sport and Atlas vehicles.

Is it safe to drive a vehicle with recall 25V334000?

NHTSA's record for 25V334000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 25V334000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Volkswagen dealer to check it.

What is the fix for recall 25V334000, and is it free?

NHTSA's record says: "Dealers will update the camera control unit software, free of charge." NHTSA lists Jun 5, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Volkswagen recall number for 25V334000?

NHTSA lists the manufacturer's own recall number as 91QE. Dealers and owner letters often use that code (91QE) instead of the NHTSA campaign number 25V334000.

Sources and method

  • NHTSA recall record for 25V334000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

Related recalls

Latest Volkswagen recallsNewest recallsAll recall campaignsRecalls by brand