2020–2021 Mercedes-Benz (11 models) Visibility Recall 23V177000 (Mercedes-Benz 2023030014)

NHTSA recall 23V177000 (Mercedes-Benz recall 2023030014 / 15) covers about 61,450 2020–2021 Mercedes-Benz (11 models) vehicles (visibility), filed with NHTSA Mar 17, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V177000 · Data as of Nov 6, 2026 · By CarWhere Research

61,450
vehicles affected (potential)
2020–2021
model years
Mar 17, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Visibility (defroster/defogger/hvac system)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

The risk

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

The remedy and its status

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Status: NHTSA lists Apr 28, 2023 as the owner-notification date for this campaign.

Mercedes-Benz recall number 2023030014 / 15

NHTSA lists the manufacturer's own recall number for 23V177000 as 2023030014, 15. Owner letters and dealer service departments often use this code, so a search for "2023030014 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Mercedes-Benz Amg GLE532021—
Mercedes-Benz Amg GLE632021—
Mercedes-Benz Amg GLS632021—
Mercedes-Benz GLE 3502020–2021All GLE 350 recallsYears to avoid
Mercedes-Benz GLE 4502020–2021—
Mercedes-Benz GLE 5802020—
Mercedes-Benz Gls 4502020—
Mercedes-Benz Gls 580 4MATIC2020—
Mercedes-Benz GLS4502021—
Mercedes-Benz GLS5802021—
Mercedes-Benz Maybach GLS6002021—

Key dates

Report filed with NHTSA
Mar 17, 2023
Owner notification
Apr 28, 2023
Recall initiated by
the manufacturer
Filed by
Mercedes-Benz USA, LLC

Check your VIN for 23V177000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V177000 is open, call any Mercedes-Benz dealer's service department and give them the recall number (23V177000 or 2023030014). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V177000?

NHTSA recall 23V177000 (Mercedes-Benz recall 2023030014 / 15) covers about 61,450 2020–2021 Mercedes-Benz (11 models) vehicles (visibility), filed with NHTSA Mar 17, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles.

Is it safe to drive a vehicle with recall 23V177000?

NHTSA's record for 23V177000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V177000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mercedes-Benz dealer to check it.

What is the fix for recall 23V177000, and is it free?

NHTSA's record says: "Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge." NHTSA lists Apr 28, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Mercedes-Benz recall number for 23V177000?

NHTSA lists the manufacturer's own recall number as 2023030014, 15. Dealers and owner letters often use that code (2023030014, 15) instead of the NHTSA campaign number 23V177000.

Sources and method

  • NHTSA recall record for 23V177000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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