2020–2023 Mercedes-Benz (4 models) Powertrain / Transmission Recall 24V118000

NHTSA recall 24V118000 covers about 105,071 2020–2023 Mercedes-Benz (4 models) vehicles (powertrain / transmission), filed with NHTSA Feb 16, 2024. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 24V118000 · Data as of Nov 6, 2026 · By CarWhere Research

105,071
vehicles affected (potential)
2020–2023
model years
Feb 16, 2024
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Powertrain / transmission (automatic transmission, control module, software)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

The risk

An engine stall increases the risk of a crash.

The remedy and its status

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Status: NHTSA lists Mar 29, 2024 as the owner-notification date for this campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Mercedes-Benz GLE 4502020–2023—
Mercedes-Benz Gls 4502020—
Mercedes-Benz Gls 450 4MATIC2022–2023—
Mercedes-Benz GLS4502021—

Key dates

Report filed with NHTSA
Feb 16, 2024
Owner notification
Mar 29, 2024
Recall initiated by
the manufacturer
Filed by
Mercedes-Benz USA, LLC

Check your VIN for 24V118000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 24V118000 is open, call any Mercedes-Benz dealer's service department and give them the recall number. The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 24V118000?

NHTSA recall 24V118000 covers about 105,071 2020–2023 Mercedes-Benz (4 models) vehicles (powertrain / transmission), filed with NHTSA Feb 16, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2020-2023 GLE 450 and GLS 450 vehicles.

Is it safe to drive a vehicle with recall 24V118000?

NHTSA's record for 24V118000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An engine stall increases the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 24V118000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mercedes-Benz dealer to check it.

What is the fix for recall 24V118000, and is it free?

NHTSA's record says: "Dealers will update the transmission control unit software, free of charge." NHTSA lists Mar 29, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

Sources and method

  • NHTSA recall record for 24V118000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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