2021–2022 Volkswagen ID.4 Structure Recall 23V312000 (Volkswagen 57J5)
NHTSA recall 23V312000 (Volkswagen recall 57J5 / 57J8) covers about 35,325 2021–2022 Volkswagen ID.4 vehicles (structure), filed with NHTSA May 3, 2023. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 23V312000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Structure (body, door, handle, exterior)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
The risk
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
The remedy and its status
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Status: NHTSA lists Sep 13, 2023 as the owner-notification date for this campaign.
Volkswagen recall number 57J5 / 57J8
NHTSA lists the manufacturer's own recall number for 23V312000 as 57J5, 57J8. Owner letters and dealer service departments often use this code, so a search for "57J5 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Volkswagen ID.4 | 2021–2022 | — |
Key dates
- Report filed with NHTSA
- May 3, 2023
- Owner notification
- Sep 13, 2023
- Recall initiated by
- the manufacturer
- Filed by
- Volkswagen Group of America, Inc.
Check your VIN for 23V312000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 23V312000 is open, call any Volkswagen dealer's service department and give them the recall number (23V312000 or 57J5). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 23V312000?
NHTSA recall 23V312000 (Volkswagen recall 57J5 / 57J8) covers about 35,325 2021–2022 Volkswagen ID.4 vehicles (structure), filed with NHTSA May 3, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2021-2022 ID.4 vehicles.
Is it safe to drive a vehicle with recall 23V312000?
NHTSA's record for 23V312000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 23V312000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Volkswagen dealer to check it.
What is the fix for recall 23V312000, and is it free?
NHTSA's record says: "Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge." NHTSA lists Sep 13, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Volkswagen recall number for 23V312000?
NHTSA lists the manufacturer's own recall number as 57J5, 57J8. Dealers and owner letters often use that code (57J5, 57J8) instead of the NHTSA campaign number 23V312000.
Sources and method
- NHTSA recall record for 23V312000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
Related recalls
- 26V630000: 2023–2026 Volkswagen ID.4 electrical system (Sep 30, 2026)
- 26V030000: 2023–2025 Volkswagen ID.4 electrical system (Jan 21, 2026)
- 26V028000: 2023–2024 Volkswagen ID.4 electrical system (Jan 21, 2026)
- 25V836000: 2023–2024 Volkswagen ID.4 electrical system (Dec 3, 2025)
- 25V835000: 2026 Volkswagen (3 models) wheels (Dec 3, 2025)
- 25V125000: 2024–2025 Volkswagen & Audi (3 models) electrical system (Feb 28, 2025)
- 25V120000: 2021–2023 Volkswagen & Audi (3 models) service brakes (Feb 27, 2025)
- 24V651000: 2021–2024 Volkswagen ID.4 structure (Sep 4, 2024)