2022–2023 Mitsubishi Outlander & Mitsubishi Outlander Phev Backup Camera / Back-Over Prevention Recall 23V345000 (Mitsubishi SR-23-001)

NHTSA recall 23V345000 (Mitsubishi recall SR-23-001) covers about 89,907 2022–2023 Mitsubishi Outlander & Mitsubishi Outlander Phev vehicles (backup camera / back-over prevention), filed with NHTSA Jun 6, 2023. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 23V345000 · Data as of Nov 6, 2026 · By CarWhere Research

89,907
vehicles affected (potential)
2022–2023
model years
Jun 6, 2023
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (display function)

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

The remedy and its status

Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.

Status: NHTSA lists Jun 20, 2023 as the owner-notification date for this campaign.

Mitsubishi recall number SR-23-001

NHTSA lists the manufacturer's own recall number for 23V345000 as SR-23-001. Owner letters and dealer service departments often use this code, so a search for "SR-23-001 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Mitsubishi Outlander2022–2023All Outlander recallsYears to avoid
Mitsubishi Outlander Phev2023—

Key dates

Report filed with NHTSA
Jun 6, 2023
Owner notification
Jun 20, 2023
Recall initiated by
the manufacturer
Filed by
Mitsubishi Motors North America, Inc.
Safety standard (FMVSS)
111

Check your VIN for 23V345000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 23V345000 is open, call any Mitsubishi dealer's service department and give them the recall number (23V345000 or SR-23-001). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 23V345000?

NHTSA recall 23V345000 (Mitsubishi recall SR-23-001) covers about 89,907 2022–2023 Mitsubishi Outlander & Mitsubishi Outlander Phev vehicles (backup camera / back-over prevention), filed with NHTSA Jun 6, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles.

Is it safe to drive a vehicle with recall 23V345000?

NHTSA's record for 23V345000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 23V345000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mitsubishi dealer to check it.

What is the fix for recall 23V345000, and is it free?

NHTSA's record says: "Dealers will update the A-IVI software, free of charge." NHTSA lists Jun 20, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Mitsubishi recall number for 23V345000?

NHTSA lists the manufacturer's own recall number as SR-23-001. Dealers and owner letters often use that code (SR-23-001) instead of the NHTSA campaign number 23V345000.

Sources and method

  • NHTSA recall record for 23V345000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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