2022–2023 Mercedes-Benz (6 models) Electrical System Recall 23V405000 (Mercedes-Benz 2023060009)
NHTSA recall 23V405000 (Mercedes-Benz recall 2023060009) covers about 8,281 2022–2023 Mercedes-Benz (6 models) vehicles (electrical system), filed with NHTSA Jun 5, 2023. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 23V405000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Electrical system (propulsion system)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy and its status
Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Status: NHTSA lists Jul 19, 2023 as the owner-notification date for this campaign.
Mercedes-Benz recall number 2023060009
NHTSA lists the manufacturer's own recall number for 23V405000 as 2023060009. Owner letters and dealer service departments often use this code, so a search for "2023060009 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Mercedes-Benz Amg Eqe | 2023 | — |
| Mercedes-Benz Amg Eqs | 2022–2023 | — |
| Mercedes-Benz Eqs 450 | 2022 | — |
| Mercedes-Benz Eqs 580 | 2022 | — |
| Mercedes-Benz EQS450 | 2023 | — |
| Mercedes-Benz EQS580 | 2023 | — |
Key dates
- Report filed with NHTSA
- Jun 5, 2023
- Owner notification
- Jul 19, 2023
- Recall initiated by
- the manufacturer
- Filed by
- Mercedes-Benz USA, LLC
Check your VIN for 23V405000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 23V405000 is open, call any Mercedes-Benz dealer's service department and give them the recall number (23V405000 or 2023060009). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 23V405000?
NHTSA recall 23V405000 (Mercedes-Benz recall 2023060009) covers about 8,281 2022–2023 Mercedes-Benz (6 models) vehicles (electrical system), filed with NHTSA Jun 5, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles.
Is it safe to drive a vehicle with recall 23V405000?
NHTSA's record for 23V405000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A loss of drive power can increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 23V405000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mercedes-Benz dealer to check it.
What is the fix for recall 23V405000, and is it free?
NHTSA's record says: "Dealers will update the electric drivetrain software, free of charge." NHTSA lists Jul 19, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Mercedes-Benz recall number for 23V405000?
NHTSA lists the manufacturer's own recall number as 2023060009. Dealers and owner letters often use that code (2023060009) instead of the NHTSA campaign number 23V405000.
Sources and method
- NHTSA recall record for 23V405000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
Related recalls
- 24V372000: 2023–2025 Mercedes-Benz & Mercedes-Maybach (16 models) electrical system (May 28, 2024)
- 24V115000: 2023–2024 Mercedes-Benz & Mercedes-Maybach (26 models) electrical system (Feb 16, 2024)
- 23V360000: 2022–2023 Mercedes-Benz & Mercedes-Maybach (5 models) electronic stability control (May 19, 2023)
- 22V493000: 2021–2022 Mercedes-Benz & Mercedes-Maybach (6 models) backup camera / back-over prevention (Jul 11, 2022)
- 22V189000: 2021–2022 Mercedes-Benz (18 models) steering (Mar 25, 2022)
- 22V167000: 2021–2022 Mercedes-Benz (4 models) exterior lighting (Mar 18, 2022)