2024 Buick & Chevrolet (3 models) Electrical System Recall 23V744000 (Buick A232424320)
NHTSA recall 23V744000 (Buick recall A232424320) covers about 60,154 2024 Buick & Chevrolet (3 models) vehicles (electrical system), filed with NHTSA Nov 6, 2023. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 23V744000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Electrical system (instrument cluster/panel)
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
The risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The remedy and its status
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Status: NHTSA lists Dec 4, 2023 as the owner-notification date for this campaign.
Buick recall number A232424320
NHTSA lists the manufacturer's own recall number for 23V744000 as A232424320. Owner letters and dealer service departments often use this code, so a search for "A232424320 recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Buick Encore GX | 2024 | All Encore GX recalls |
| Buick Envista | 2024 | All Envista recalls |
| Chevrolet Trax | 2024 | All Trax recallsYears to avoid |
Key dates
- Report filed with NHTSA
- Nov 6, 2023
- Owner notification
- Dec 4, 2023
- Recall initiated by
- the manufacturer
- Filed by
- General Motors, LLC
Check your VIN for 23V744000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 23V744000 is open, call any Buick dealer's service department and give them the recall number (23V744000 or A232424320). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 23V744000?
NHTSA recall 23V744000 (Buick recall A232424320) covers about 60,154 2024 Buick & Chevrolet (3 models) vehicles (electrical system), filed with NHTSA Nov 6, 2023. There is no do-not-drive or park-outside advisory. It covers certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles.
Is it safe to drive a vehicle with recall 23V744000?
NHTSA's record for 23V744000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 23V744000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Buick dealer to check it.
What is the fix for recall 23V744000, and is it free?
NHTSA's record says: "The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge." NHTSA lists Dec 4, 2023 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Buick recall number for 23V744000?
NHTSA lists the manufacturer's own recall number as A232424320. Dealers and owner letters often use that code (A232424320) instead of the NHTSA campaign number 23V744000.
Sources and method
- NHTSA recall record for 23V744000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.