2021–2022 Ram ProMaster Exterior Lighting Recall 24V197000 (Ram 21B)
NHTSA recall 24V197000 (Ram recall 21B) covers about 12,375 2021–2022 Ram ProMaster vehicles (exterior lighting), filed with NHTSA Mar 14, 2024. There is no do-not-drive or park-outside advisory.
Source: NHTSA campaign 24V197000 · Data as of Nov 6, 2026 · By CarWhere Research
What's recalled
Component: Exterior lighting
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
The remedy and its status
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
Status: NHTSA lists Feb 20, 2025 as the owner-notification date for this campaign.
Ram recall number 21B
NHTSA lists the manufacturer's own recall number for 24V197000 as 21B. Owner letters and dealer service departments often use this code, so a search for "21B recall" refers to the same campaign.
Affected models and years
Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.
| Vehicle | Model years | More |
|---|---|---|
| Ram ProMaster | 2021–2022 | All ProMaster recallsYears to avoid |
Key dates
- Report filed with NHTSA
- Mar 14, 2024
- Owner notification
- Feb 20, 2025
- Recall initiated by
- the manufacturer
- Filed by
- Chrysler (FCA US, LLC) (Stellantis)
- Safety standard (FMVSS)
- 108
Check your VIN for 24V197000
- Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
- Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
- If 24V197000 is open, call any Ram dealer's service department and give them the recall number (24V197000 or 21B). The repair is free.
Not sure of the exact model or year? Decode it first with the free VIN decoder.
Frequently asked questions
What is recall 24V197000?
NHTSA recall 24V197000 (Ram recall 21B) covers about 12,375 2021–2022 Ram ProMaster vehicles (exterior lighting), filed with NHTSA Mar 14, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2021-2022 Ram ProMaster vehicles.
Is it safe to drive a vehicle with recall 24V197000?
NHTSA's record for 24V197000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash." Get the free repair as soon as it is available for your vehicle.
How do I know if my vehicle is affected by 24V197000?
Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Ram dealer to check it.
What is the fix for recall 24V197000, and is it free?
NHTSA's record says: "Dealers will inspect and replace the harness, as necessary free of charge." NHTSA lists Feb 20, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.
What is the Ram recall number for 24V197000?
NHTSA lists the manufacturer's own recall number as 21B. Dealers and owner letters often use that code (21B) instead of the NHTSA campaign number 24V197000.
Sources and method
- NHTSA recall record for 24V197000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
- "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
- Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.
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