2019–2021 Dodge Journey & Ram ProMaster Backup Camera / Back-Over Prevention Recall 25V552000 (Dodge 59C)

NHTSA recall 25V552000 (Dodge recall 59C) covers about 219,577 2019–2021 Dodge Journey & Ram ProMaster vehicles (backup camera / back-over prevention), filed with NHTSA Aug 26, 2025. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 25V552000 · Data as of Nov 6, 2026 · By CarWhere Research

219,577
vehicles affected (potential)
2019–2021
model years
Aug 26, 2025
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (sensing system, camera)

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

The risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

The remedy and its status

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Status: NHTSA’s record says the remedy is not yet available (interim owner notice). Owners get a second letter when the fix is ready.

Dodge recall number 59C

NHTSA lists the manufacturer's own recall number for 25V552000 as 59C. Owner letters and dealer service departments often use this code, so a search for "59C recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Dodge Journey2019–2020All Journey recallsYears to avoid
Ram ProMaster2019–2021All ProMaster recallsYears to avoid

Key dates

Report filed with NHTSA
Aug 26, 2025
Owner notification
Jul 21, 2026
Build dates covered
May 2, 2019 to Nov 27, 2021
Recall initiated by
NHTSA’s Office of Defects Investigation
Filed by
Chrysler (FCA US, LLC)
Safety standard (FMVSS)
111

Check your VIN for 25V552000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 25V552000 is open, call any Dodge dealer's service department and give them the recall number (25V552000 or 59C). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 25V552000?

NHTSA recall 25V552000 (Dodge recall 59C) covers about 219,577 2019–2021 Dodge Journey & Ram ProMaster vehicles (backup camera / back-over prevention), filed with NHTSA Aug 26, 2025. There is no do-not-drive or park-outside advisory. It covers certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles.

Is it safe to drive a vehicle with recall 25V552000?

NHTSA's record for 25V552000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 25V552000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Dodge dealer to check it.

What is the fix for recall 25V552000, and is it free?

NHTSA's record says: "Dealers will replace the rearview camera, free of charge." NHTSA’s record says the remedy is not yet available (interim owner notice). Owners get a second letter when the fix is ready. Safety-recall repairs are done free of charge at authorized dealers.

What is the Dodge recall number for 25V552000?

NHTSA lists the manufacturer's own recall number as 59C. Dealers and owner letters often use that code (59C) instead of the NHTSA campaign number 25V552000.

Sources and method

  • NHTSA recall record for 25V552000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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