2021–2023 Mercedes-Benz & Mercedes-Maybach (4 models) Engine & Cooling Recall 24V704000 (Mercedes-Benz 2024100007)

NHTSA recall 24V704000 (Mercedes-Benz recall 2024100007) covers about 27,190 2021–2023 Mercedes-Benz & Mercedes-Maybach (4 models) vehicles (engine & cooling), filed with NHTSA Sep 20, 2024. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 24V704000 · Data as of Nov 6, 2026 · By CarWhere Research

27,190
vehicles affected (potential)
2021–2023
model years
Sep 20, 2024
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Engine & cooling (engine, engine control module (ecu/ecm), software)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.

The risk

An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.

The remedy and its status

Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

Status: NHTSA lists Nov 15, 2024 as the owner-notification date for this campaign.

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Mercedes-Benz recall number 2024100007

NHTSA lists the manufacturer's own recall number for 24V704000 as 2024100007. Owner letters and dealer service departments often use this code, so a search for "2024100007 recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Mercedes-Benz S 5802021, 2023—
Mercedes-Benz S 580 4MATIC2022—
Mercedes-Maybach S 5802021—
Mercedes-Maybach S 580 4MATIC2022–2023—

Key dates

Report filed with NHTSA
Sep 20, 2024
Owner notification
Nov 15, 2024
Recall initiated by
the manufacturer
Filed by
Mercedes-Benz USA, LLC

Check your VIN for 24V704000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 24V704000 is open, call any Mercedes-Benz dealer's service department and give them the recall number (24V704000 or 2024100007). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 24V704000?

NHTSA recall 24V704000 (Mercedes-Benz recall 2024100007) covers about 27,190 2021–2023 Mercedes-Benz & Mercedes-Maybach (4 models) vehicles (engine & cooling), filed with NHTSA Sep 20, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2021-2023 S580, and Maybach S580 vehicles.

Is it safe to drive a vehicle with recall 24V704000?

NHTSA's record for 24V704000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 24V704000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mercedes-Benz dealer to check it.

What is the fix for recall 24V704000, and is it free?

NHTSA's record says: "Dealers will update the ECU software, free of charge." NHTSA lists Nov 15, 2024 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Mercedes-Benz recall number for 24V704000?

NHTSA lists the manufacturer's own recall number as 2024100007. Dealers and owner letters often use that code (2024100007) instead of the NHTSA campaign number 24V704000.

Sources and method

  • NHTSA recall record for 24V704000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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