2024 Jeep (4 models) Backup Camera / Back-Over Prevention Recall 24V944000 (Jeep D5B)

NHTSA recall 24V944000 (Jeep recall D5B) covers about 79,365 2024 Jeep (4 models) vehicles (backup camera / back-over prevention), filed with NHTSA Dec 19, 2024. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 24V944000 · Data as of Nov 6, 2026 · By CarWhere Research

79,365
vehicles affected (potential)
2024
model years
Dec 19, 2024
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Backup camera / back-over prevention (software)

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The remedy and its status

Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Status: NHTSA lists Jan 21, 2025 as the owner-notification date for this campaign.

Jeep recall number D5B

NHTSA lists the manufacturer's own recall number for 24V944000 as D5B. Owner letters and dealer service departments often use this code, so a search for "D5B recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Jeep Grand Cherokee2024All Grand Cherokee recallsYears to avoid
Jeep Grand Cherokee L2024—
Jeep Grand Wagoneer2024—
Jeep Wagoneer2024—

Key dates

Report filed with NHTSA
Dec 19, 2024
Owner notification
Jan 21, 2025
Recall initiated by
the manufacturer
Filed by
Chrysler (FCA US, LLC)
Safety standard (FMVSS)
111

Check your VIN for 24V944000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 24V944000 is open, call any Jeep dealer's service department and give them the recall number (24V944000 or D5B). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 24V944000?

NHTSA recall 24V944000 (Jeep recall D5B) covers about 79,365 2024 Jeep (4 models) vehicles (backup camera / back-over prevention), filed with NHTSA Dec 19, 2024. There is no do-not-drive or park-outside advisory. It covers certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles.

Is it safe to drive a vehicle with recall 24V944000?

NHTSA's record for 24V944000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 24V944000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Jeep dealer to check it.

What is the fix for recall 24V944000, and is it free?

NHTSA's record says: "Dealers will update the rearview camera module software, free of charge." NHTSA lists Jan 21, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Jeep recall number for 24V944000?

NHTSA lists the manufacturer's own recall number as D5B. Dealers and owner letters often use that code (D5B) instead of the NHTSA campaign number 24V944000.

Sources and method

  • NHTSA recall record for 24V944000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

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