2020–2023 Mercedes-Benz Metris Equipment Recall 25V463000 (Mercedes-Benz VS2GARPIN)

NHTSA recall 25V463000 (Mercedes-Benz recall VS2GARPIN) covers about 43,422 2020–2023 Mercedes-Benz Metris vehicles (equipment), filed with NHTSA Jul 11, 2025. There is no do-not-drive or park-outside advisory.

Source: NHTSA campaign 25V463000 · Data as of Nov 6, 2026 · By CarWhere Research

43,422
vehicles affected (potential)
2020–2023
model years
Jul 11, 2025
filed with NHTSA
None
NHTSA advisory

What's recalled

Component: Equipment (electrical, infotainment, video (touch)screen/monitor/unit)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The remedy and its status

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Status: NHTSA lists Nov 11, 2025 as the owner-notification date for this campaign.

Mercedes-Benz recall number VS2GARPIN

NHTSA lists the manufacturer's own recall number for 25V463000 as VS2GARPIN. Owner letters and dealer service departments often use this code, so a search for "VS2GARPIN recall" refers to the same campaign.

Affected models and years

Models and model years NHTSA lists for this campaign. Not every vehicle of a listed model and year is included; check by VIN.

VehicleModel yearsMore
Mercedes-Benz Metris2020–2023—

Key dates

Report filed with NHTSA
Jul 11, 2025
Owner notification
Nov 11, 2025
Build dates covered
Jun 2, 2020 to Jun 1, 2023
Recall initiated by
the manufacturer
Filed by
Daimler Vans USA, LLC
Safety standard (FMVSS)
111

Check your VIN for 25V463000

  1. Find the 17-character VIN on the driver-side dashboard (visible through the windshield), the door-jamb sticker, or your registration.
  2. Enter it in NHTSA's free VIN recall lookup. It shows every open recall on that exact vehicle, including this one if it applies and hasn't been repaired.
  3. If 25V463000 is open, call any Mercedes-Benz dealer's service department and give them the recall number (25V463000 or VS2GARPIN). The repair is free.

Not sure of the exact model or year? Decode it first with the free VIN decoder.

Frequently asked questions

What is recall 25V463000?

NHTSA recall 25V463000 (Mercedes-Benz recall VS2GARPIN) covers about 43,422 2020–2023 Mercedes-Benz Metris vehicles (equipment), filed with NHTSA Jul 11, 2025. There is no do-not-drive or park-outside advisory. It covers certain 2020-2023 Mercedes-Benz Metris vehicles.

Is it safe to drive a vehicle with recall 25V463000?

NHTSA's record for 25V463000 carries no do-not-drive or park-outside advisory. The risk NHTSA lists is: "A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash." Get the free repair as soon as it is available for your vehicle.

How do I know if my vehicle is affected by 25V463000?

Only a VIN lookup can tell you. Not every vehicle of the listed models and years is included, and repaired vehicles drop off. Enter your 17-character VIN in NHTSA's free recall lookup at nhtsa.gov/recalls, or ask any Mercedes-Benz dealer to check it.

What is the fix for recall 25V463000, and is it free?

NHTSA's record says: "Dealers will inspect and repair the infotainment system connection, as necessary, free of charge." NHTSA lists Nov 11, 2025 as the owner-notification date for this campaign. Safety-recall repairs are done free of charge at authorized dealers.

What is the Mercedes-Benz recall number for 25V463000?

NHTSA lists the manufacturer's own recall number as VS2GARPIN. Dealers and owner letters often use that code (VS2GARPIN) instead of the NHTSA campaign number 25V463000.

Sources and method

  • NHTSA recall record for 25V463000, from NHTSA's public recall campaign database. Problem, risk and remedy text is NHTSA's own wording.
  • "Vehicles affected" is NHTSA's potential-units-affected count for the whole campaign.
  • Data as of Nov 6, 2026. NHTSA updates campaigns as manufacturers file amendments, so check the official record for the latest.

Related recalls

Latest Mercedes-Benz recallsNewest recallsAll recall campaignsRecalls by brand