2021 Chrysler Pacifica Plug-In Hybrid: Problems & Reliability
BEST2021 Chrysler Pacifica Plug-in Hybrid: BEST — 26 owner complaints, 0.7× the Pacifica Plug-in Hybrid median year by raw count.
CarWhere's verdict score for the 2021 is 0.60, where 1.00 is a typical Pacifica Plug-in Hybrid year once complaints are weighted for severity and spread over time on the road; 0.75 or lower rates best. Most complaints are about non-critical systems; only 31% are severe (crash, fire, injury or a safety-critical system).
Sources: NHTSA owner complaints (ODI), recall campaigns and manufacturer service bulletins, CarWhere verified buyer prices · Model years 2017–2027 compared · Updated 2026-11-07 · By CarWhere Research · Methodology
26
NHTSA complaints
0.7×
vs. median Pacifica Plug-in Hybrid year
149
Service bulletins
1
Recall campaigns
2021 Chrysler Pacifica Plug-in Hybrid recalls
1 recall campaign on federal record for the 2021 (reported Jul 18, 2024).
| NHTSA campaign | Reported | Component |
|---|---|---|
| 24V538000 | Jul 18, 2024 | Hybrid propulsion system |
2021 Chrysler Pacifica Plug-in Hybrid service bulletins
The manufacturer has filed 149 technical service bulletins with NHTSA for the 2021 — close to the 153 of the median Pacifica Plug-in Hybrid year from 2017 to 2027. Coded bulletins most often cover electrical system (76), structure (29), engine (18). Bulletins are repair instructions for dealer technicians, not recalls.
The 2021 vs. the year before and after
From the 2020 to the 2021, owner complaints fell by more than half (58 → 26) — an improvement. The 2022 that followed jumped 4.4× (26 → 115), so the 2021 is the cleaner of the two by count.
| Model year | Verdict | Complaints | Bulletins | Recalls | Avg. buyer-paid |
|---|---|---|---|---|---|
| 2020 Pacifica Plug-in Hybrid | SOLID | 58 | 147 | 1 | — |
| 2021 (this page) | BEST | 26 | 149 | 1 | — |
| 2022 Pacifica Plug-in Hybrid | AVOID | 115 | 183 | 0 | — |
Prices are averages of CarWhere verified buyer transactions (shown when 3+ deals exist for the year). Full year-by-year table: Chrysler Pacifica Plug-in Hybrid years to avoid.
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FAQ
Is the 2021 Chrysler Pacifica Plug-in Hybrid reliable?
2021 Chrysler Pacifica Plug-in Hybrid: BEST — 26 owner complaints, 0.7× the Pacifica Plug-in Hybrid median year by raw count. CarWhere's verdict score for the 2021 is 0.60, where 1.00 is a typical Pacifica Plug-in Hybrid year once complaints are weighted for severity and spread over time on the road; 0.75 or lower rates best.
What are the most common 2021 Chrysler Pacifica Plug-in Hybrid problems?
The 2021 Chrysler Pacifica Plug-in Hybrid has 26 NHTSA owner complaints and 149 manufacturer service bulletins on file; the component breakdown is on NHTSA's record for this model year.
How many recalls does the 2021 Chrysler Pacifica Plug-in Hybrid have?
1 recall campaign on federal record for the 2021 Chrysler Pacifica Plug-in Hybrid, most recently 24V538000 (Jul 18, 2024, hybrid propulsion system). Recall completion is VIN-specific, so check the exact car.
How do I check a specific 2021 Chrysler Pacifica Plug-In Hybrid before buying?
Decode the VIN free at carwhere.com/tools/vin-decoder to confirm the build, then run the $9.99 CarWhere Full VIN Report for the exact VIN — recall, complaint, and service-bulletin record for this model year, the original window sticker where the manufacturer publishes one, and a market price check from verified buyers. One-time purchase, no subscription.
Sources & method
Complaint, recall and service-bulletin counts for the 2021 Chrysler Pacifica Plug-in Hybrid come from NHTSA's Office of Defects Investigation; the verdict is CarWhere’s severity-weighted, time-on-road-adjusted score compared with the model’s own median year. The live complaint feed was unavailable at render, so the complaint count is the verdict engine’s stored count. Complaints are owner allegations, not verified defects. Full methodology.