2023 Chrysler Pacifica: Problems & Reliability
CAUTION2023 Chrysler Pacifica: CAUTION — 156 owner complaints, rated on its recalls: 14 campaigns, 2 for fire or crash risk; top issue: engine (47 complaints).
CarWhere's verdict score for the 2023 is 1.40, where 1.00 is a typical Pacifica year once complaints are weighted for severity and spread over time on the road; caution starts at 1.25 and avoid at 1.60. 53% of its complaints are severe — a crash, fire, injury or a safety-critical system. Its raw count is below the median year, but it has been on the road only about 3 years, so complaints are arriving faster than for older Pacifica years.
Sources: NHTSA owner complaints (ODI), recall campaigns and manufacturer service bulletins, CarWhere verified buyer prices · Model years 2016–2027 compared · Updated 2026-11-07 · By CarWhere Research · Methodology
156
NHTSA complaints
1.40
Verdict score (1.00 = typical Pacifica year)
309
Service bulletins
14
Recall campaigns
Most-reported 2023 Chrysler Pacifica problems
Engine is the clear leader, named in 30% of complaints.
| Component | Complaints | Share of 2023 complaints |
|---|---|---|
| Engine | 47 | 30% |
| Electrical system | 43 | 28% |
| Powertrain / transmission | 42 | 27% |
| Air bags | 35 | 22% |
| Unknown or other | 22 | 14% |
A complaint can name more than one component, so shares can add up to more than 100%.
2023 Chrysler Pacifica recalls
14 recall campaigns on federal record for the 2023, reported between Jan 17, 2023 and Jun 3, 2026.
| NHTSA campaign | Reported | Component |
|---|---|---|
| 26V358000 | Jun 3, 2026 | Air bags › Frontal |
| 26V327000 | May 21, 2026 | Backup camera / back-over prevention › Sensing system › Camera |
| 26V296000 | May 12, 2026 | Equipment adaptive/mobility › Wheelchair restraints/securement › Critical fasteners |
| 26V189000 | Mar 26, 2026 | Air bags › Side/window › Curtain |
| 25V876000 | Dec 18, 2025 | Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor › |
| 25V877000 | Dec 18, 2025 | Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor › |
| 25V388000 | Jun 12, 2025 | Backup camera / back-over prevention › Sensing system › Camera |
| 25V302000 | May 8, 2025 | Air bags › Side/window › Curtain |
| 24V793000 | Oct 24, 2024 | Air bags › Side/window › Curtain |
| 24V436000 | Jun 13, 2024 | Backup camera / back-over prevention › Sensing system › Camera |
| 24V199000 | Mar 14, 2024 | Air bags › Frontal › Driver clockspring/spiral cassette |
| 23V753000 | Nov 9, 2023 | Electrical system › 12v/24v/48v battery |
+2 more campaigns on the NHTSA record.
2023 Chrysler Pacifica service bulletins
The manufacturer has filed 309 technical service bulletins with NHTSA for the 2023 — close to the 384 of the median Pacifica year from 2016 to 2027. Coded bulletins most often cover electrical system (133), structure (47), engine (30). Bulletins are repair instructions for dealer technicians, not recalls.
The 2023 vs. the year before and after
From the 2022 to the 2023, owner complaints fell 29% (221 → 156) — an improvement. The 2024 that followed fell by more than half (156 → 49), so the 2024 has the lighter record so far.
| Model year | Verdict | Complaints | Bulletins | Recalls | Avg. buyer-paid |
|---|---|---|---|---|---|
| 2022 Pacifica | AVOID | 221 | 526 | 10 | — |
| 2023 (this page) | CAUTION | 156 | 309 | 14 | — |
| 2024 Pacifica | SOLID | 49 | 236 | 11 | — |
Prices are averages of CarWhere verified buyer transactions (shown when 3+ deals exist for the year). Full year-by-year table: Chrysler Pacifica years to avoid.
What to check on a used 2023 Chrysler Pacifica
Engine (47 complaints on the 2023): cold-start it yourself and listen for ticking or knocking; check for oil leaks, low coolant and a lit check-engine light, and ask for oil-change records.
Electrical system (43 complaints on the 2023): test every light, window, lock, the infotainment screen and the charging system, and have the car scanned for stored fault codes.
Powertrain / transmission (42 complaints on the 2023): test-drive from cold through every gear and feel for slipping, harsh or delayed shifts and shudder; ask whether the transmission fluid has been serviced.
Air bags (35 complaints on the 2023): confirm the air bag warning light goes out after start-up and that every air bag recall was completed on this VIN.
Fuel / propulsion system (16 complaints on the 2023): smell for fuel around the car, watch for hesitation or stalling, and check for a lit check-engine light.
Recalls: confirm all 14 campaigns above were completed on this VIN.
Know what to pay for the right 2023 Chrysler Pacifica — then negotiate it
Years-to-avoid tells you which year. Search live listings to see the target price and what verified buyers actually paid for it.
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FAQ
Is the 2023 Chrysler Pacifica reliable?
2023 Chrysler Pacifica: CAUTION — 156 owner complaints, rated on its recalls: 14 campaigns, 2 for fire or crash risk; top issue: engine (47 complaints). CarWhere's verdict score for the 2023 is 1.40, where 1.00 is a typical Pacifica year once complaints are weighted for severity and spread over time on the road; caution starts at 1.25 and avoid at 1.60.
What are the most common 2023 Chrysler Pacifica problems?
By NHTSA owner complaints, the most-reported areas on the 2023 Chrysler Pacifica are engine (47, 30%), electrical system (43, 28%), powertrain / transmission (42, 27%). The manufacturer has 309 service bulletins on file for this model year.
How many recalls does the 2023 Chrysler Pacifica have?
14 recall campaigns on federal record for the 2023 Chrysler Pacifica, most recently 26V358000 (Jun 3, 2026, air bags); 26V327000 (May 21, 2026, backup camera / back-over prevention); 26V296000 (May 12, 2026, equipment adaptive/mobility). Recall completion is VIN-specific, so check the exact car.
How do I check a specific 2023 Chrysler Pacifica before buying?
Decode the VIN free at carwhere.com/tools/vin-decoder to confirm the build, then run the $9.99 CarWhere Full VIN Report for the exact VIN — recall, complaint, and service-bulletin record for this model year, the original window sticker where the manufacturer publishes one, and a market price check from verified buyers. One-time purchase, no subscription.
Sources & method
Complaint, recall and service-bulletin counts for the 2023 Chrysler Pacifica come from NHTSA's Office of Defects Investigation; the verdict is CarWhere’s severity-weighted, time-on-road-adjusted score compared with the model’s own median year. Complaints are owner allegations, not verified defects. Full methodology.