Chrysler Pacifica problems and known issues

By CarWhere Research · Updated

The biggest Pacifica recalls involve the Plug-in Hybrid: 2017–2022 hybrids are covered by park-outside battery fire campaigns (22V-077, 24V-536, 24V-538 and 26V-362). Gas models have recalls for 2017 engine stalls, a 2017–2019 battery ground and side curtain air bags on 2022–2026 vans.

CarWhere lists 16 documented Pacifica issues, including 16 NHTSA safety recalls, each with affected years, powertrains, symptoms, pre-purchase checks and a source. Recall entries come from NHTSA's recall dataset on the DOT open-data portal, which may not list every campaign, so run the specific VIN through NHTSA's recall lookup.

Pacifica generations at a glance

Second generation Pacifica problems (2017–present)

Plug-in Hybrid battery fire risk when parked (recalls 22V-077 and 24V-536) (2017–2018)

Safety recall
Generation:
Second generation (2017–present) – Plug-in Hybrid 2017–2018
Years:
2017–2018
Powertrain:
Plug-in Hybrid

Recall 22V-077 covers about 16,741 2017–2018 Pacifica Plug-in Hybrids that can catch fire while parked, even with the ignition off. Owners were told not to recharge and to park outside, away from structures, until repaired; dealers update the battery pack control module software and inspect, and if needed replace, the battery pack. Recall 24V-536 (15,910 vehicles) covers hybrids that had already received the 22V-077 software update.

Symptoms

  • Usually none before the event

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm every battery campaign shows as complete
  • Until the remedy is done, follow the recall instructions: do not charge, and park outside away from structures
  • Ask for the dealer repair order showing the battery software update and inspection

NHTSA recall: 22V077 (2022-02) · 16,741 vehicles in the campaign

Sources: [1][2][3]

Plug-in Hybrid battery fire risk when parked (recall 24V-538) (2019–2021)

Safety recall
Generation:
Second generation (2017–present) – Plug-in Hybrid 2019–2021
Years:
2019–2021
Powertrain:
Plug-in Hybrid

About 3,606 2019–2021 Pacifica Plug-in Hybrids have a battery pack that may cause a fire while parked with the ignition off. Owners were advised not to charge and to park outside until repaired. Dealers update the battery pack control module software and inspect or replace the battery pack.

Symptoms

  • Usually none before the event

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm every battery campaign shows as complete
  • Until the remedy is done, follow the recall instructions: do not charge, and park outside away from structures
  • Ask for the dealer repair order showing the battery software update and inspection

NHTSA recall: 24V538 (2024-07) · 3,606 vehicles in the campaign

Sources: [4][3]

Plug-in Hybrid battery fire risk: park outside (recall 26V-362) (2020–2022)

Safety recall
Generation:
Second generation (2017–present) – Plug-in Hybrid 2020–2022
Years:
2020–2022
Powertrain:
Plug-in Hybrid

Filed in June 2026, this recall covers about 17,277 2020–2022 Pacifica Plug-in Hybrids whose battery pack may catch fire even when parked with the ignition off. Owners are told not to charge and to park outside, away from structures. Dealers update the battery pack control module software and inspect, and replace as needed, the battery pack. Owner letters began going out June 23, 2026.

Symptoms

  • Usually none before the event

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm every battery campaign shows as complete
  • Until the remedy is done, follow the recall instructions: do not charge, and park outside away from structures
  • Ask for the dealer repair order showing the battery software update and inspection

NHTSA recall: 26V362 (2026-06) · 17,277 vehicles in the campaign

Sources: [5][3]

12-volt isolator post may overheat (recalls 20V-334 and 23V-753) (2017–2020, 2023)

Safety recall
Generation:
Second generation (2017–present) – Plug-in Hybrid 2017–2020, 2023
Years:
2017–2020, 2023
Powertrain:
Plug-in Hybrid

The 12-volt battery isolator post behind the driver's seat may develop high resistance and overheat, raising the risk of a fire with the vehicle on or off. Recall 20V-334 covers about 23,079 2017–2020 Plug-in Hybrids; dealers re-torque the post, add a waterproof gasket and replace damaged parts. Recall 23V-753 covers 32 2023 hybrids with an incorrectly installed post.

Symptoms

  • No reliable warning; the recall record is the check

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 20V334 (2020-06) · 23,079 vehicles in the campaign

Sources: [6][7][3]

Hybrid transmission wiring short can shut the engine off (recall 23V-010) (2017–2023)

Safety recall
Generation:
Second generation (2017–present) – Plug-in Hybrid 2017–2023
Years:
2017–2023
Powertrain:
Plug-in Hybrid

An internal transmission wiring connector in about 67,117 2017–2023 Pacifica Plug-in Hybrids may short circuit and cause an unexpected engine shutdown and loss of drive power. Dealers update the power inverter module software and, if needed, the cluster and engine control software.

Symptoms

  • Sudden loss of propulsion
  • Warning messages on the instrument cluster

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 23V010 (2023-01) · 67,117 vehicles in the campaign

Sources: [8][3]

Hybrid engine may not restart properly, risking stall or catalyst fire (recall 18V-740) (2017–2018)

Safety recall
Generation:
Second generation (2017–present) – Plug-in Hybrid 2017–2018
Years:
2017–2018
Powertrain:
Plug-in Hybrid

After running on electric power, the gas engine in about 10,260 2017–2018 Plug-in Hybrids may not restart properly, sending unburned fuel into the catalytic converter. That can cause a loss of power or a fire in the catalyst. Dealers update the powertrain control software and inspect or replace the catalytic converter.

Symptoms

  • Loss of power when the gas engine restarts

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 18V740 (2018-10) · 10,260 vehicles in the campaign

Sources: [9][3]

Hybrid power inverter module may fail (recall 17V-371) (2017–2018)

Safety recall
Generation:
Second generation (2017–present) – Plug-in Hybrid 2017–2018
Years:
2017–2018
Powertrain:
Plug-in Hybrid

Diodes in the power inverter module of about 1,375 early Plug-in Hybrids may fail from overvoltage, leaving the van unable to move under its own power. Dealers reprogram several control modules and replace the inverter module as needed.

Symptoms

  • Vehicle will not move under its own power

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 17V371 (2017-06) · 1,375 vehicles in the campaign

Sources: [10][3]

3.6L V6 may stall from engine software (recall 18V-049) (2017)

Safety recall
Generation:
Second generation (2017–present) – 2017
Years:
2017
Powertrain:
3.6L Pentastar V6

Engine control software in about 153,859 2017 Pacificas with the 3.6L engine may fall out of sync with the crankshaft position sensor and stall the engine. Dealers update the engine software.

Symptoms

  • Engine stall while driving or at idle

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 18V049 (2018-01) · 153,859 vehicles in the campaign

Sources: [11][3]

Loose battery ground can cause stalling or loss of steering assist (recall 19V-348) (2017–2019)

Safety recall
Generation:
Second generation (2017–present) – 2017–2019
Years:
2017–2019
Powertrain:
3.6L Pentastar V6 with stop-start

About 198,731 2017–2019 Pacificas with engine stop/start may have a loose battery ground connection that causes intermittent loss of power steering assist or a stall. Dealers clean and properly reassemble the ground connection.

Symptoms

  • Intermittent loss of power steering assist
  • Engine stall

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 19V348 (2019-05) · 198,731 vehicles in the campaign

Sources: [12][3]

Manual park release plug can be removed without a tool (recall 18V-395) (2017–2018)

Safety recall
Generation:
Second generation (2017–present) – 2017–2018
Years:
2017–2018
Powertrain:
All

About 240,242 2017–2018 Pacificas have a manual park release plug that can be removed without a tool, so the park release could be engaged unintentionally and the van could roll away. Dealers replace the plug.

Symptoms

  • Loose or missing park release access plug

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 18V395 (2018-06) · 240,242 vehicles in the campaign

Sources: [13][3]

Second-row seat belt may unlatch on 8-passenger vans (recall 17V-542) (2017–2018)

Safety recall
Generation:
Second generation (2017–present) – 2017–2018
Years:
2017–2018
Powertrain:
All (8-passenger seating)

On about 47,927 2017–2018 Pacificas with eight-passenger seating, the second-row center seat belt buckle could unlatch the left outboard seat belt. Dealers install a shorter center buckle.

Symptoms

  • Left second-row belt releases unexpectedly

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 17V542 (2017-08) · 47,927 vehicles in the campaign

Sources: [14][3]

Right front lower control arm may separate (recall 19V-143) (2018)

Safety recall
Generation:
Second generation (2017–present) – 2018
Years:
2018
Powertrain:
All

The right front lower control arm may separate from the steering knuckle on about 47,771 2018 Pacifica and Pacifica Hybrid models. Dealers inspect the parts, replace damaged ones and install a larger pinch bolt.

Symptoms

  • No reliable warning before a separation

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 19V143 (2019-02) · 47,771 vehicles in the campaign

Sources: [15][3]

Side curtain air bags may not hold pressure (recalls 25V-302, 25V-573, 26V-189) (2022–2026)

Safety recall
Generation:
Second generation (2017–present) – 2022–2026
Years:
2022–2026
Powertrain:
All

Seams on the side curtain air bags may be improperly sealed, so the bags may not stay inflated long enough to help prevent ejection in a crash. Recall 25V-302 covers about 250,651 2022–2025 Pacifica and Voyager vans; 25V-573 adds 985 2025 vans and 26V-189 covers about 293,264 2022–2026 Pacifica and Voyager vans. Dealers replace the curtain air bags as necessary.

Symptoms

  • No warning sign before a crash; the only way to know is the recall record

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 25V302 (2025-05) · 250,651 vehicles in the campaign

Sources: [16][17][18][3]

Rearview camera image may not display (recalls 24V-436 and 26V-531) (2021–2023, 2026–2027)

Safety recall
Generation:
Second generation (2017–present) – 2021–2023, 2026–2027
Years:
2021–2023, 2026–2027
Powertrain:
All

Radio software can keep the backup camera image from appearing. Recall 24V-436 covers about 1,033,433 vehicles across FCA models including 2021–2023 Pacificas and 2022 Voyagers; 26V-531 covers about 844,028 vehicles across those models, including 2026–2027 Pacificas, the 2026 Pacifica Plug-in Hybrid and the 2026 Voyager. The radio software is updated by a dealer or over the air.

Symptoms

  • Black or frozen screen when shifting into Reverse

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 24V436 (2024-06) · 1,033,433 vehicles in the campaign

Sources: [19][20][3]

Cruise control may not disengage (recall 18V-332) (2017–2018)

Safety recall
Generation:
Second generation (2017–present) – 2017–2018
Years:
2017–2018
Powertrain:
Gas models

An electrical short could keep cruise control from turning off with the brake pedal or switch. The campaign covers about 4,815,661 vehicles across those models, including 2017–2018 Pacificas. Dealers inspect and reflash the engine or powertrain control module software.

Symptoms

  • Cruise control will not cancel

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 18V332 (2018-05) · 4,815,661 vehicles in the campaign

Sources: [21][3]

Traction control off while cruise control is on (recall 24V-240) (2024)

Safety recall
Generation:
Second generation (2017–present) – 2024
Years:
2024
Powertrain:
All

On about 26,776 2024 Pacifica and Voyager vans, traction control does not work while cruise control is active. Dealers update the traction control software.

Symptoms

  • No traction control intervention on slippery roads with cruise engaged

Check before buying

  • Run the VIN through NHTSA's recall lookup and confirm the remedy shows as complete
  • Ask the seller for the dealer repair order showing the recall work

NHTSA recall: 24V240 (2024-03) · 26,776 vehicles in the campaign

Sources: [22][3]

Related Pacifica research

This page explains specific mechanical issues and recalls. Which model years drew the most owner complaints relative to the rest of the model’s history is answered in the years-to-avoid research where CarWhere publishes it.

Confirm how a Pacifica was built before you buy.

Engine, transmission and packages decide which of these issues apply. The CarWhere Chrysler build sheet reconstructs factory colors, options and packages from licensed VIN-level build data — availability is checked free, and it is $9.99 only when detailed build data is found for that VIN.

Chrysler build sheet by VIN

Frequently asked questions

What are the most common 2017 Chrysler Pacifica problems?

The documented 2017 issues are recalls: engine stall software (18V-049), battery ground (19V-348), manual park release plug (18V-395), cruise control (18V-332) and, on 8-seat vans, a second-row belt (17V-542). 2017 Plug-in Hybrids add battery fire and power recalls.

Which Pacifica Plug-in Hybrids have fire recalls?

2017–2018 (22V-077 and 24V-536), 2019–2021 (24V-538) and 2020–2022 (26V-362) for the battery pack, plus 12-volt isolator post campaigns for 2017–2020 and some 2023 hybrids.

What should a Pacifica Plug-in Hybrid owner do under a fire recall?

Follow the recall notice: until the remedy is done, do not charge the vehicle and park it outside, away from structures. Dealers do the software update and battery inspection free.

Do gas-only Pacificas have battery fire recalls?

No. The battery pack fire campaigns cover Plug-in Hybrid models only.

How do I check a used Pacifica for open recalls?

Enter the 17-character VIN in NHTSA's recall lookup or ask a Chrysler dealer, and ask the seller for repair orders showing completed recall work.

Sources

Issue descriptions are CarWhere’s own summaries of the sources below. Repair costs are shown only where a source states them and vary by shop and region.

  1. DOT/NHTSA recall dataset record 22V-077 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  2. DOT/NHTSA recall dataset record 24V-536 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  3. DOT/NHTSA recall dataset (6axg-epim) full-text query: Pacifica — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  4. DOT/NHTSA recall dataset record 24V-538 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  5. DOT/NHTSA recall dataset record 26V-362 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  6. DOT/NHTSA recall dataset record 20V-334 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  7. DOT/NHTSA recall dataset record 23V-753 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  8. DOT/NHTSA recall dataset record 23V-010 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  9. DOT/NHTSA recall dataset record 18V-740 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  10. DOT/NHTSA recall dataset record 17V-371 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  11. DOT/NHTSA recall dataset record 18V-049 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  12. DOT/NHTSA recall dataset record 19V-348 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  13. DOT/NHTSA recall dataset record 18V-395 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  14. DOT/NHTSA recall dataset record 17V-542 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  15. DOT/NHTSA recall dataset record 19V-143 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  16. DOT/NHTSA recall dataset record 25V-302 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  17. DOT/NHTSA recall dataset record 25V-573 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  18. DOT/NHTSA recall dataset record 26V-189 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  19. DOT/NHTSA recall dataset record 24V-436 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  20. DOT/NHTSA recall dataset record 26V-531 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  21. DOT/NHTSA recall dataset record 18V-332 — U.S. Department of Transportation / NHTSA (data.transportation.gov)
  22. DOT/NHTSA recall dataset record 24V-240 — U.S. Department of Transportation / NHTSA (data.transportation.gov)

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