2019 Dodge Journey: Problems & Reliability
BEST2019 Dodge Journey: BEST — 102 owner complaints, 0.3× the Journey median year by raw count; top issue: electrical system (23 complaints).
CarWhere's verdict score for the 2019 is 0.35, where 1.00 is a typical Journey year once complaints are weighted for severity and spread over time on the road; 0.75 or lower rates best. Most complaints are about non-critical systems; only 27% are severe (crash, fire, injury or a safety-critical system).
Sources: NHTSA owner complaints (ODI), recall campaigns and manufacturer service bulletins, CarWhere verified buyer prices · Model years 2011–2022 compared · Updated 2026-11-07 · By CarWhere Research · Methodology
102
NHTSA complaints
0.3×
vs. median Journey year
118
Service bulletins
1
Recall campaigns
Most-reported 2019 Dodge Journey problems
Electrical system leads a spread-out record, named in 23% of complaints.
| Component | Complaints | Share of 2019 complaints |
|---|---|---|
| Unknown or other | 29 | 28% |
| Electrical system | 23 | 23% |
| Backup camera / back-over prevention | 19 | 19% |
| Air bags | 9 | 9% |
| Engine | 9 | 9% |
A complaint can name more than one component, so shares can add up to more than 100%.
2019 Dodge Journey recalls
1 recall campaign on federal record for the 2019 (reported Aug 26, 2025).
| NHTSA campaign | Reported | Component |
|---|---|---|
| 25V552000 | Aug 26, 2025 | Backup camera / back-over prevention › Sensing system › Camera |
2019 Dodge Journey service bulletins
The manufacturer has filed 118 technical service bulletins with NHTSA for the 2019 — fewer than the 159 of the median Journey year from 2011 to 2022. Coded bulletins most often cover electrical system (34), structure (23), powertrain / transmission (20). Bulletins are repair instructions for dealer technicians, not recalls.
The 2019 vs. the year before and after
From the 2018 to the 2019, owner complaints fell by more than half (237 → 102) — an improvement. The 2020 that followed fell 35% (102 → 66), so the 2020 has the lighter record so far.
| Model year | Verdict | Complaints | Bulletins | Recalls | Avg. buyer-paid |
|---|---|---|---|---|---|
| 2018 Journey | SOLID | 237 | 139 | 6 | — |
| 2019 (this page) | BEST | 102 | 118 | 1 | — |
| 2020 Journey | BEST | 66 | 116 | 1 | — |
Prices are averages of CarWhere verified buyer transactions (shown when 3+ deals exist for the year). Full year-by-year table: Dodge Journey years to avoid.
What to check on a used 2019 Dodge Journey
Electrical system (23 complaints on the 2019): test every light, window, lock, the infotainment screen and the charging system, and have the car scanned for stored fault codes.
Backup camera / back-over prevention (19 complaints on the 2019): shift into reverse several times and make sure the camera image comes up quickly and clearly.
Air bags (9 complaints on the 2019): confirm the air bag warning light goes out after start-up and that every air bag recall was completed on this VIN.
Engine (9 complaints on the 2019): cold-start it yourself and listen for ticking or knocking; check for oil leaks, low coolant and a lit check-engine light, and ask for oil-change records.
Exterior lighting (8 complaints on the 2019): check low and high beams, brake lights and turn signals, and look for condensation inside the housings.
Recalls: confirm the campaign above was completed on this VIN.
Nearby Journey years with a better rating: 2020.
Know what to pay for the right 2019 Dodge Journey — then negotiate it
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FAQ
Is the 2019 Dodge Journey reliable?
2019 Dodge Journey: BEST — 102 owner complaints, 0.3× the Journey median year by raw count; top issue: electrical system (23 complaints). CarWhere's verdict score for the 2019 is 0.35, where 1.00 is a typical Journey year once complaints are weighted for severity and spread over time on the road; 0.75 or lower rates best.
What are the most common 2019 Dodge Journey problems?
By NHTSA owner complaints, the most-reported areas on the 2019 Dodge Journey are unknown or other (29, 28%), electrical system (23, 23%), backup camera / back-over prevention (19, 19%). The manufacturer has 118 service bulletins on file for this model year.
How many recalls does the 2019 Dodge Journey have?
1 recall campaign on federal record for the 2019 Dodge Journey, most recently 25V552000 (Aug 26, 2025, backup camera / back-over prevention). Recall completion is VIN-specific, so check the exact car.
How do I check a specific 2019 Dodge Journey before buying?
Decode the VIN free at carwhere.com/tools/vin-decoder to confirm the build, then run the $9.99 CarWhere Full VIN Report for the exact VIN — recall, complaint, and service-bulletin record for this model year, the original window sticker where the manufacturer publishes one, and a market price check from verified buyers. One-time purchase, no subscription.
Sources & method
Complaint, recall and service-bulletin counts for the 2019 Dodge Journey come from NHTSA's Office of Defects Investigation; the verdict is CarWhere’s severity-weighted, time-on-road-adjusted score compared with the model’s own median year. Complaints are owner allegations, not verified defects. Full methodology.