2014 Mercedes-Benz Sprinter 2500: Problems & Reliability
SOLID2014 Mercedes-Benz Sprinter 2500: SOLID — 38 owner complaints, 1.2× the Sprinter 2500 median year by raw count; top issue: air bags (15 complaints).
CarWhere's verdict score for the 2014 is 1.05, where 1.00 is a typical Sprinter 2500 year once complaints are weighted for severity and spread over time on the road, between the best line (0.75) and caution (1.25). 47% of its complaints are severe — a crash, fire, injury or a safety-critical system.
Sources: NHTSA owner complaints (ODI), recall campaigns and manufacturer service bulletins, CarWhere verified buyer prices · Model years 2014–2025 compared · Updated 2026-11-07 · By CarWhere Research · Methodology
38
NHTSA complaints
1.2×
vs. median Sprinter 2500 year
114
Service bulletins
5
Recall campaigns
Most-reported 2014 Mercedes-Benz Sprinter 2500 problems
Air bags is the clear leader, named in 39% of complaints.
| Component | Complaints | Share of 2014 complaints |
|---|---|---|
| Air bags | 15 | 39% |
| Engine | 8 | 21% |
| Electrical system | 3 | 8% |
| Speed control / throttle | 3 | 8% |
| Unknown or other | 3 | 8% |
A complaint can name more than one component, so shares can add up to more than 100%.
2014 Mercedes-Benz Sprinter 2500 recalls
5 recall campaigns on federal record for the 2014, reported between Oct 28, 2014 and Jan 8, 2019.
2014 Mercedes-Benz Sprinter 2500 service bulletins
The manufacturer has filed 114 technical service bulletins with NHTSA for the 2014 — close to the 102 of the median Sprinter 2500 year from 2014 to 2025. Coded bulletins most often cover engine & cooling (23), electrical system (18), engine (12). Bulletins are repair instructions for dealer technicians, not recalls.
The 2014 vs. the year before and after
The 2015 that followed fell 39% (38 → 23), so the 2015 has the lighter record so far.
| Model year | Verdict | Complaints | Bulletins | Recalls | Avg. buyer-paid |
|---|---|---|---|---|---|
| 2014 (this page) | SOLID | 38 | 114 | 5 | — |
| 2015 Sprinter 2500 | SOLID | 23 | 111 | 11 | — |
Prices are averages of CarWhere verified buyer transactions (shown when 3+ deals exist for the year). Full year-by-year table: Mercedes-Benz Sprinter 2500 years to avoid.
What to check on a used 2014 Mercedes-Benz Sprinter 2500
Air bags (15 complaints on the 2014): confirm the air bag warning light goes out after start-up and that every air bag recall was completed on this VIN.
Engine (8 complaints on the 2014): cold-start it yourself and listen for ticking or knocking; check for oil leaks, low coolant and a lit check-engine light, and ask for oil-change records.
Electrical system (3 complaints on the 2014): test every light, window, lock, the infotainment screen and the charging system, and have the car scanned for stored fault codes.
Speed control / throttle (3 complaints on the 2014): check for surging, hesitation or a reduced-power warning, and test cruise control.
Service brakes (3 complaints on the 2014): check pedal feel, pulling and grinding, look at rotor and pad wear, and ask when the brake fluid was last changed.
Recalls: confirm all 5 campaigns above were completed on this VIN.
Know what to pay for the right 2014 Mercedes-Benz Sprinter 2500 — then negotiate it
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FAQ
Is the 2014 Mercedes-Benz Sprinter 2500 reliable?
2014 Mercedes-Benz Sprinter 2500: SOLID — 38 owner complaints, 1.2× the Sprinter 2500 median year by raw count; top issue: air bags (15 complaints). CarWhere's verdict score for the 2014 is 1.05, where 1.00 is a typical Sprinter 2500 year once complaints are weighted for severity and spread over time on the road, between the best line (0.75) and caution (1.25).
What are the most common 2014 Mercedes-Benz Sprinter 2500 problems?
By NHTSA owner complaints, the most-reported areas on the 2014 Mercedes-Benz Sprinter 2500 are air bags (15, 39%), engine (8, 21%), electrical system (3, 8%). The manufacturer has 114 service bulletins on file for this model year.
How many recalls does the 2014 Mercedes-Benz Sprinter 2500 have?
5 recall campaigns on federal record for the 2014 Mercedes-Benz Sprinter 2500, most recently 19V004000 (Jan 8, 2019, air bags); 17V786000 (Dec 8, 2017, equipment); 17V093000 (Feb 10, 2017, air bags). Recall completion is VIN-specific, so check the exact car.
How do I check a specific 2014 Mercedes-Benz Sprinter 2500 before buying?
Decode the VIN free at carwhere.com/tools/vin-decoder to confirm the build, then run the $9.99 CarWhere Full VIN Report for the exact VIN — recall, complaint, and service-bulletin record for this model year, the original window sticker where the manufacturer publishes one, and a market price check from verified buyers. One-time purchase, no subscription.
Sources & method
Complaint, recall and service-bulletin counts for the 2014 Mercedes-Benz Sprinter 2500 come from NHTSA's Office of Defects Investigation; the verdict is CarWhere’s severity-weighted, time-on-road-adjusted score compared with the model’s own median year. Complaints are owner allegations, not verified defects. Full methodology.